-
February 2024 by Rob
Came in here to resolve some issues with my business account. I've been to T-Mobiles in NJ, NY and NV and hands down by far, Victoria was the best and most knowledgable associate we have ever dealt with. She figured out a problem we had with some hotspots and helped us add a few lines. We will be coming back to purchase some new phones and hope we can work with her again. Outstanding customer service!!
-
February 2024 by John Meeker
Always helpful
-
February 2024 by Mary Lisk
The Store was Great! Previously had Verizon and they were charging an arm and a leg for not great service. Mobile was $80 cheaper with protection and 2 New S24. Tyler the Rep that helped me, answered all my questions, and was absolutely amazing. ? would recommend
-
January 2024 by Desland Fabian
This is a great tmobile. Just switch from ATT the store rep Tyler. Helped me out with everything, and made the while process very smooth and seemless. Great store, great service, great new phone
-
January 2024 by Raven Allison
Came into store & was greeted promptly. Doug the store manager helped me restore my device in a timely, effecient, & effective manner. His expertise showed throughout his working attributes.
-
January 2024 by Greg Reynolds
Tyler was a great help, he got me my new phone, and helped with with the transfer and all my questions. He was amazing. 10/10 coming to this store again
-
January 2024 by Alexander Thorn
Store associates are helpful and courteous
-
January 2024 by Mariel Tineo
Your service associate Tyler was the absolute worse. I went in to trade in my phones and sign up for a new plan and he was no help. He continuously walked away from me, I set up all my phones as he brought them out and couldn’t bother to stick around longer than a minute. Repeatedly gave short and annoyed responses. Ultimately we finished up there and left. Today my bill came out $60 higher because he messed up the trade in. I had to sit on the phone for 1 hour because Tyler couldn’t do his Job. I’ve been with T-Mobile 4 years and this is the worst customer service ever.
-
January 2024 by Amr Dagher
So professionals and so helpful , Thank you Victoria .
-
November 2023 by robert terranova
Run from this place. They promise the 5 g service is their best. Same service problems, dropped calls, static calls, in and out hearing . T mobile has not changed. Cheap you pay cheap service you get
-
November 2023 by Mike Prevost
Using the T-Mobile jump program my family decided to go out of our way to go to this store. The staff is always friendly and helpful. I can say I was having a lot of trouble transferring my information over too the new phone and I am ashamed to say I lost my temper in the moment quickly. Brent was extremely helpful and was able to eventually nail down my issue. I will continue to go out of my way to go to this T-Moble location to get my phone needs addressed.
-
November 2023 by Phyllis Berlinski
Staff stay so busy. They explain everything and show you how to change icons and settings and storage. I highly recommend this store.
-
November 2023 by Eugene Morgan
Great staff! Very helpful and patient with everyone. Even unruly and difficult customers...
-
October 2023 by Paige Kuhlmann
Best T-Mobile we’ve ever been to! All the guys who work here are fantastic, Kevin and Brett helped us and were absolutely wonderful throughout our entire experience. We’ve had T-mobile for 5 years now and never had issues, great service, great people working in store. Howell is the best store!
-
September 2023 by John Popowski
The crew was great. Took care of my concerns in a timely,professional manners