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March 2025 by Tonya Roulhac
The place was okay it's really odd that people work there and some people don't know nothing about what you're asking for
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March 2025 by Omar Mustafa
All your car needs in one place, sign up for rewards card ,for every 5 purchases of $20,you get $20 free!
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February 2025 by Maya Dumas
There was a male there who was currently off the clock and nun of the employees wanted to help but him! He did everything he could OFF CLOCK and even used his own personal vehicle to jump my cousins car. which was very nice if I knew his name I would’ve added it. But if it wasn’t for him this place would’ve got one star ! And mind you I was in there for 10 mins and not one employee but him decided to help me. Thank you kind sir 🥳
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October 2024 by José Serrano
Abuse of a worker named Maryan
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August 2024 by karen Bloomfield
Poor customer service especially the lady that was on duty
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August 2024 by Elvis James
No one try to help me Was very disappointed. I went to 22 in Union, what did big different Very good people that woke.
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July 2024 by Effrem Ky
This store has bad service. I came at 07h42 and they told me that the store is not open. 😡😡😡😡
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June 2024 by Ty Reddick
Cashier lied and told me they didn't have terminals to charge my car battery, even though I purchased the battery from there. Never spending money here again
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May 2024 by Bajo V
I am a fan of Auto Zone but staff at this location is horrible. So disrespectful and address's their clients like they are there to visit a prison inmate. When you walk around you constantly hear F bombs left and right.
I don’t live in Irvington I was just in passing needed few items.
If you can just skip it unless you are comfortable with with being treated like a second class citizen.
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May 2024 by Bio V
I am a fan of Auto Zone but staff at this location is horrible. So disrespectful and address's their clients like they are there to visit a prison inmate. When you walk around you constantly hear F bombs left and right.
I don’t live in Irvington I was just in passing needed few items.
If you can just skip it unless you are comfortable with with being treated like a second class citizen.
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April 2024 by Jason Brown
It's getting better. Thank you for your diligence to supply us progressively good customer service.
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February 2024 by Alice Butler
When a customer comes in and need help, at this store they would help you but on one particular day I needed help the young man told me I could go to another store for that. And it was not busy. He was just standing there. I will NEVER go to auto zone again!!!
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February 2024 by Robert Wilson
Helpful cashier that showed me where what I was looking for and even suggested another brand that was on sale! Will definitely return!
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February 2024 by Joey Money
Ive been here several times, Always a ghetto mess. Its amazing to me how you could have 3 employees in outer space......On there phones while a line forms and no one bothers to say NEXT! And when you say something they act like your disturbing them? Why you come to work? Now its also amazing when you leave the hood and go to Auto Zone on 22 service is amazing!
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February 2024 by Clyde Williams
I don’t normally do this but I was so upset by an experience from a female worker today. I went to the counter and said good morning. She did not respond to my courtesy, she just stared me and rudely asked “what”? Right away I realized she was in a bad mood. I went ahead and stated my order. She had this “I don’t care” attitude and did not want to respond to questions I asked about my order. My order amounted to over $400.00 - I asked her: “am I getting a discount”? She coldly responded: “What do you mean”? I asked her if she doesn’t know what’s a discount. That’s when she she started to show her true colors. I then had to tell her that since I came to her counter I don’t like the service I’m getting. She responded by telling me someone else has to deal with me and began calling other customers ahead of me. I stood my grounds and told her I’m not moving because I’m a customer too and if it was the other way around, I would have treated her better. She started to tell the security that she has a rude customer, and without listening to me, he started to talk irrationally.Fortunately, the floor manager intervened. He came to my counter in a friendly manner, transacted my purchase, informed me that I got a discount due to the amount of my purchase, offered a cart, etc. He saved the day and is an excellent worker. I don’t ever encounter these problems when I shop and don’t ever contribute to these problem. Thanks to the floor manager who saved the day and my impression of AutoZone.The security guard was really strange … he was trying to stop me from saying that the worker was rude to me. He needs to be retrained along with the female worker. If it wasn’t for the floor manager, he most likely would have removed me from my turn at the counter - sad.
