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March 2024 by Janae Mason
The workers are in the back eating and playing instead of working while the line is out the door. Clerk was rude and not helpful to anyone this morning!
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March 2024 by K. A.
Poor customer servicePost office appears understaffed with only one or two workers servicing a long queue. Not sure if this is a staff or management problem, but this location definitely needs more help and the staff can improve on their communication skills with customers
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February 2024 by anthony means
Long wait. No supplies. One of five service counters being manned.
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February 2024 by La Megane
Line is all the way outside mb the lockers, yet there is ONLY one customer representative serving more than 19 people who are waiting! The usps should be closed! What a disgrace! There are 5 windows all of them are empty . Where are the workers?? This is how people go out of business. SMH
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February 2024 by Ryan Johnson
The worst post office on the face of the planet by far. Staff is rude, impatient, incompetent and understaffed. I would give 0 stars if I could.
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February 2024 by Taanaya ClarkOmotosho
These places always hire people that’s only for the money. It’s no way I been back and forth for a week because they allow the mail carrier to walk around with people packages and lie about no access. If there’s no access then you’re suppose to take the person package(s) back to the post office and the people that sit around all day inside rude and don’t know anything about customer service. Irvington is the worst city I’ve ever lived in. What matters worse that they deliver your mail any time of the day. I’ve never seen nothing like that before. I’ve never received my mail no later than 11:30am and Irvington bring your mail late at night. DISGUSTING, UNPROFESSIONAL, VERY RUFE AND CARELESS.
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February 2024 by wengong lin
One hour waiting on line
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February 2024 by Asabi Davis
Worst customer service as usual. I hate going to this post office. From now on I'll take the drive to Maplewood, Hillside or Union.
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February 2024 by Jacqueline Williams
I don't know where they get these rude ppl to work in the post office without absolutely no respect or regards for customers. I tried to get information on the hrs the postal worker goes to my old address so I could get my mail as I had recently moved. Went to the post office and while on her phone rudely told me I should go and wait and see what time she gets there. So disgusting. I wish the
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February 2024 by Ms B
You need time, patience & prayer to go through any process at the Irvington post office location. "GOD"LUCK trying to complete any kind of transaction. The staff is very mean, unprofessional, impatient, rude, & not courteous at all. Good Customer service is definitely not a practiced task at the location. There aren't enough window clerks to assist customers. The line(s) are always long. I'm sure the Postmaster & corporate are aware of the ongoing issues at that location. I'm praying that they will address the issues, so the customers can receive quality service.
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January 2024 by Tianna Pretlow
Very rude and ghetto staff!
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January 2024 by Dan Dan Francis
It’s the day after the holidays and they got 1 rep working, tell mi how???
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January 2024 by Dianna Emerson
Simple go ahead and use another location if u want better service because you won’t get it here. Smh
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December 2023 by Christian Obiano
Worst post office anybody can think of going to, Most of the Clerk are same, so rude , their tone and piercing voices are so annoying, They don't hv regard for anybody, no human sympathy and they are always ready to do worst, i guess they use to undergo Rude-Training seminar every single week , thats why they are professional in being rude, they don't hv parking-Lot yet they are so proud of themselves.I went there to drop-off a parcel, the clerk told me the right label to purchase, i did exactly as she said in her presence, the moment i purchased the label, she crazily told me that i purchased the wrong label, she has the guts to return the same dropped-off package to my house with no Conscience.The employees and Clerk are always so rude and they don't care of being so rude, erratic, aggressive and ill-mannered.. especially the light skinned Fat woman that always feel the post office revolves around her, my dear she needs to be Fired forever, sometimes I wonder if the post office have a manager at all or they love rude employees.. the Irvingtonn post office should be closed down so everybody knows there is no post office in Irvingtonn.. Transact with them at ur own risk and peril hmmmm.
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December 2023 by Peppa The Pepe
My package that came was attempted to be delivered, but I wasn’t home. No slip was left either. I went to this (my) post office today and told the clerk that I need to pick up my package.The clerk was snarky and RUDE and wouldn’t listen to me or even help me find my package using my ID or tracking. Please have the Black Lady Clerk fired, her tone and attitude is really terrible especially during the Holiday season..This place steals your packages and don’t even help you recover them.
