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February 2024 by ANDREW PALOTI
Poor service too long to do simple business.
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February 2024 by Shantonn Williams
For whatever reason the cash deposit option wouldn't work. ATM by front door machine is down?
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January 2024 by Elva Segura
Excellent bank
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December 2023 by Awura ama Pinkrah
This is my first time leaving a review. My husband and I felt very disrespected at this location. This branch location is extremely unprofessional. If you would like to be disrespected as a customer then this location is perfect. They will disrespect you rather than try to provide solutions. The teller, Beth made sure to disrespect and humiliate us with her remarks( I will not get into full details). She even rolled her eyes at my husband and I when we gave her an answer to a question she asked as if we were lying. Also, one of the other bank tellers showed us other peoples checks to prove a point. Very inappropriate behavior for a financial establishment. Please go to a different branch if you can. I have already reported this to customer service.
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September 2023 by James Campion
This is the best staff of tellers I've ever had. Friendly, fast and always welcoming.
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August 2023 by Persian P
Thank God I read the reviews as I was considering switching banks. I went here and they seem disinterested in opening an account. Thought I was being singled out but they're just no good. Thanks everyone for your reviews
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July 2023 by J M.
I like em. Never been to a physical location though & do all my business online. My paycheck is available a day early. My transfers are immediate & I like using Zelle.
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July 2023 by Moe Rastegar
The teller was on the phone while I was paying my visa bill!! Not good. Their parking lot is always filthy and full of garbage!!!! It would be nice if they hire cleaning people to take care of their filthy parking lot!!! It's a shame no one there seems to care!!!
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April 2023 by Sterling C.
I went on Thursday this rosse was worst banker at this capital one location. I asked her how many do you have in $100 notes n she didn't respond me n no hello n no thank u and she had bad attitude problems.. worst service by rosse. She wasn't paying attention. She don't have good customer service.. very disappointed. This lady rosse don't wanted to do her job good. My god what an attitude. Won't recommend. Zero customer service.
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April 2023 by Joao Marcos Da Silva
Wow I’m very frustrated. Went to this location to deposit $1500 in cash at the atm. The atm machine sent back $200 in cash and got stuck $1300 in cash. I went inside begging for help and they told me that they can’t do anything to help and gave me a number to call. Are you serious? How they don’t have access to the atm machine? And why they did not give the attention that I deserve as a human being and long time capital one bank costumer? I had to call the number which the first person got muted on the phone made me hang up the phone and call again. Now I have to wait for their sweet time to investigate and credit my account with the money that I need for today to pay my bills that will be deducted from my account today. Their atm all over New Jersey are in bad shape and always have issue. The costumer service on the phone and at the branch is not helpful at all.
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April 2023 by Juan Magana
Mark from the Iselin Branch made my transaction smooth and a very pleasant experience. They definitely deserve higher ratings.
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February 2023 by L Ebarle
I usually do not walk in for service since there is an ATM convenietly in the drive thru and in front, but I did today, and the teller was very professional and knowledgeable. My transaction was quick and easy.
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February 2023 by Akram Suleiman
The teller there is very racist and rude. If he doesn’t like to do customer services then he should’ve applied to work to clean the bank instead working with customers. Worse Capital One Bank I ever been to so far.
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February 2023 by Cate B.
Even though there is a branch closer to my home, I chose this branch because of their 4 star rating. I wasn't disappointed. Rashid went above and beyond to assist me with opening a new account and a few other services also. I would highly recommend this branch! Thank you Rashid!
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January 2023 by Keya
Don’t use the atm on the wall the machine took my funds while I was depositing it and shut off with my bank card inside. Still waiting for my money to be put back in my account almost a week. They stealing money from customers