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March 2024 by Alicia Motta
I have two children who get their eyes exam At the Iselin office. The glasses are very expensive so I chose to go somewhere else for the glasses. I was given my prescription, but on my prescription does not have the pupilary distance I called to get that and they told me they would not give it to me because I did not buy the glasses there, very poor customer service we will not be returning. We should not be forced to buy glasses there.
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March 2024 by Kristy Marie
I trust Dr. Chawla to give me the best eye care possible! The doctor always gives excellent advice and takes time to thoroughly consider my personal eye needs. I feel heard with Dr. Chawla, which is so rare in patient care these days.
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February 2024 by mona sharma
I was going to this place for a reason that I was dealt with care and patience. Met Dr Chawla once and next time she wasn't there and I saw some other doctor. My experience was so bad 3rd time,I was thinking Dr Chawla is a mature understanding person but she has some mental issue for sure. Me and my daughter were in exam room and as she checked my eyes ( I have Glucoma) she told my daughter " Your mother is blind and laughed" and continued her derogatory language. My daughter was feeling so bad for me but couldnt say anything being a 5th grader. I dint confront her to not traumatize my kid or ruin my treatment this last time when I am seeing her.If we have doctors who can make fun of persons health in front of their kids and humiliate them , they should throw their degrees .You lost me as a trusty and your patient not only me but my whole family Dr Chawla.
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January 2024 by Aja
Everyone was so friendly. They worked with me to help make sure I got care I could afford and I feel I got very good service. Highly recommend
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December 2023 by Brianna Ayala
Super kind and patient staff! Enjoyed both of my experiences and I was a walk in on both occasions. Thank you!
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October 2023 by Tiffany A
I absolutely love going here! Dr. Chawla is great and I enjoyed the help of the amazing staff, one of which was visiting from Bridgewater a couple weeks back. Teemiere and Kellie (I hope I read that right on the paper, sorry!) were so helpful with finding me the right pair of comfortable glasses that I'd only need for night driving due to glare. Sally thinned the lenses out for me so it wasn't so disorienting as a first-time glasses customer. I look forward to my visit next year already!
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September 2023 by Zero Guyver
Staff is okay but it takes 14 days not counting on weekends if the days it on a holidays then it's longer not worth it especially when you need your glasses and you pay in full. Im not using using this place ever again. I'm very dissatisfied
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August 2023 by ERIDENIA fabian
Update: Kelly thank you so much for calling me back for my feedback.It was pleasure to speak with you. It very much appreciated to see that you took this seriously. I appreciate all the accommodations you offer.First review:Worst experience of my life. Especially when one the worker showed no sympathy for my toddler who had no idea what was going on. She simply wanted to brush me off for the moment my child started to cry because she was scared of the test they had to do. Wanted to brush me off for the next patience. Unsure if it was a raise thing or a problem with children with delays. The manager is the one with the biggest issue not being understanding that this is a first time process for a child. Money cow location.Kudos to the male worker that came in to help and that front desk assistance. They are the only 2 people I encounter that actually made me feel like they wanted to help.
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August 2023 by V St
Great service by Sally and Dale. They took the time to evaluate my situation and offered a great solution to fit my budget. Thank you.
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May 2023 by Georgina Shota
Sally was amazing! I stopped by to get my mom’s lenses reset into her frames . Sally took care of me with a smile, she is very professional and sweet. Thank you
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February 2023 by Sameeta Karnik
Worst service and worst center. Pearl Vision Woodbridge, NJ is the worst location I have ever seen. Worst service. I have requested my contacts December 2022 and they mentioned they will mail me my contacts and informed me once they ship they have also take $50 out of pocket + insurance. Till today February 08, 2023 I have not received my contact lenses. We have called the office several times but every single time we get the answer that we will call back but not even a single time we have received any updates from them. I would NOT recommend this center to anyone also I am not a person to go online and write a review but I am extremely disappointed with them I am completely out of my prescribed contact lenses and even after several follow-up (5 calls per day) I did not receive any updates from them. Worst center and work service. ***Negative stars***+ Glasses (frame + lens) which I ordered from them for my son (age 7 years) got broken in 2 months. Later we bought the same glasses from then which also got broken in 3 months. SO I ordered frames from Amazon which just cost me $20 and my son is still using it for 2 years without any damage. ***Negative stars***
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January 2023 by Julianna Lempfert
This place is awesome! I was very surprised on the professionalism the crew had. I’d like to give a special shoutout to Dianna, Sally and Deena. They all worked together collectively to help with my difficult situation that I came into the office with. I left the office 100% satisfied and I would highly recommend this office, especially when the above mentioned staff are in! Definitely will be coming back!
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December 2022 by Mark Valentin
Several time during November 2022 I had the occasion to visit the Pearle Vision Iselin, NJ site in an effort to purchase 2 pair of glasses. One pair to wear all the time and another pair to wear at the range. I have made several trips trying to get answers that would aid in my decision making particularly where the range pair are concerned. By now everyone in the store is beginning to know me as soon as eye walk in the door, I am certain! As I obsess over the perfect pair of glasses for my needs I am beginning to really appreciate the care and patience I’m shown. I’ve been going to Pearle for 20 years or so and to Iselin for the past 7 years and though I’ve always been treated well I don’t think I have ever tested patience to the degree I have in the past month. One note in particular regarding Sally the Optician. The degree of both knowledge and enthusiasm she shows is uncommon. The Iselin Pearle store deserves accolades for good customer service and great customer service marks go to Sally for her patience, knowledge and sensitivity!!! My journey to the perfect pair of range glasses isn’t done yet but I am well on my way and I just wanted to say Thank You to the Iselin store crew and especially to the Optician Sally. A very Happy Holiday to all concerned.Mark V…
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November 2022 by Jo Taylor
The staff is friendly and professional, Dr.Chawal is very through and kind!Sally and Andre are a big help and Sally is alot of fun very outgoing personality!I highly recommend Pearle Vision in Woodbridge !
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August 2022 by Robert McKim
Excellent service. Prompt and friendly staff. Zero pressure or upsell. My new eye doctor.Best exam and care I have ever had.
