Advance Auto Parts receives mixed reviews regarding its services. Customers report consistent issues with dumping used oil, facing excuses like contamination or full tanks, and feel the store avoids this service. However, many praise the helpful and knowledgeable staff who provide excellent customer service. Employees are noted for walking customers through options, suggesting warranties, helping with installations, and going above and beyond to find specific parts. While some have experienced poor service in the past, others are recently impressed, noting tremendous help and gratitude for the extra effort. The location and its employees are appreciated by many.
Very helpful staff, I highly recommend this store. The store manager is awesome, very nice and very helpful!
June 2026
The most unbelievable, thorough, kind, woman who took care of me on the phone. When I came in, she took care of me in the store came out to the parking lot. She changed my battery. Totally the best experience ever thank you so much.
May 2026
Everyone is always a huge help when I go in. Keith was especially helpful and took the time to explain everything I needed to know.
