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April 2024 by Gilbert Jr. (Hollywood)
Great sales staff was very helpful the store was very neat and organized and I found a lot of great deals five stars to Polo
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April 2024 by Rajshree Venkatraman
Friendly customer service, they go out of their way to make sure you are comfortable!
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April 2024 by Erica Toussaint
Outlet mall
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January 2024 by Christopher Welch
The staff there followed me around like I was stealing something, like they asked me if I needed help and I said no just looking around, like fr it's a clothing store, I know what my size is I'll be okay but this one lady in particular followed me so I just left. I will never go back, I'll buy it online or at Macy's from now on.
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December 2023 by Yaspal S Patel
Absolutely amazing place.
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December 2023 by Sikander Hadi
They market entire store 50% but when you take stuff to register they will give you a different price, ridiculous
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September 2023 by Max Samad
Very nice store well-stocked. I was greeted and helped by Donna the most amazing experience. She was very helpful and knowledgeable. Thank you for your help Donna . I’ll be back definitely for more.
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September 2023 by Lisa Pichtel
Clothes are good quality and sales people are very helpful!!
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August 2023 by Sanjay Bogle
My experience today at the kids polo store was very unsettling. The 1 star goes to only the male cashier and black floor associate who was extremely patient and helpful towards my fiancé and I. Not much could be said for Jill. Honestly I felt watched and stalked. It gave me an unsettling feeling as if I was being profiled because I (we) were black. My fiancé said the same feeling came over him when she constantly approached him as well. We came in the store to buy outfits for our boys (our favorite brand to put our kids in) and I felt as if she followed us everywhere in the store. Initially I took the conversation as she just going over the discounts but as we separated and got back together in the store there Jill was watching us. There were other families to help. I didn’t like that at all. I didn’t even know my fiancé felt the same until he mentioned it on our ride home. I will not be returning to this store ever…
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July 2023 by Ferdinanda Nichols
I write to you today to share with you an incident thathappened to me and my sister, Yvette (A loyal customer of the Ralph Lauren Brand since 1978) during our visit to the Ralph Lauren Store, located in Jackson, New Jersey, Wednesday, July 5, 2013 at approximately 5:00 pm.My sister was in the fitting room. She realized that she was in need of customer assistance for the proper size to a pair of pants that she planned to match with a top and a pair of shorts.After stepping outside of he fitting room, she asked Dillon for help.After waiting for well over 17 minutes, we both grew at a loss over the long wait and sought assistance from two store associates who seemed at a loss over who assisted us.And to add insult to injury, requested again for assistance, and asked to speak with a manager for supportanf an end to the service received thus far.We were advised that the associates name is Dillon, and he was now working with a customer, and the manager was made aware of our plea for intervention to address the problem and hopefully smooth things out.Needless to say, Dillon never returned, and the new associate offered a scrap piece of paper with what we believe to be a product number?Our experience was aggregiously shocking, unpleasant, nor were we treated as valued customers.Reluctantly, we shopped along a bit more before the rhought occurred to share my experience with an employee who had greeted me earlier, in the hopes of getting help on merchandise selections and a leg up on the unfortunate interactions thus far.Regrettably, this time let to nothing more than a standard apology. I thanked him and suggested that we simply take our leave.At that point, a woman appeared to ask how we were. I replied back in kind, and added sadly that we were not enjoying our visit...To which she replied, "Oh, I just got here." I simply smiled and wished her a good shift and moved to take our leave.Perhaps I asked her name, and she replied Angela?In closing, we did not receive an open and welcoming experience at this particular boutique.And, barring qprse case scenarios, such an experience is unacceptable, unawarranted and simply not very right, and all the worse for the poor manner in which the manager failed to promote the mission of the RL brand of service - when he failed to meet the needs of customers.Sincerely,Ms. Nichols
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June 2023 by Ricardo A.
Like this location better than the Shore outlets loc.
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June 2023 by Jake Loren
Not sure if she still works there, but I had the worst experience I’ve ever had in a store, with an employee whose name was Kenya. I will NEVER step foot into another Ralph Lauren due to this experience. She was very agressive and rude toward me…I was in utter shock at her behavior. I have lost all respect for this store to consider they are hiring people that act like that. I cannot explain in words how her behavior toward me has made me feel and how belittled she tried to make me feel.
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April 2023 by Mark Martinez
Advertising is misleading a single sign stating 20% for polo and anyone would assume that all items on the table were listed 20% off per items. Nope apparently the cashier said the sale is for Polo shirts and my wife and I said that this is misleading and purchase the item that was on this table full price. We walked out after a few steps I was extremely upset and walked back into the store and requested a refund. We will advise other military members to avoid Polo shops at Jackson Outlets.
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January 2023 by Doris J Crotty
This store is dramatically more expensive than the other designer stores.There was a simple Black dress made of a cotton blend. No glamor to it. Actually, if you watched the Movie Wednesday, it's similar to her dress, for just over $500!A pot of merchandise had oversized teddy bears in it. Not cute when you're a mature adult. Although, the slippers were okay. Not many people were in the checkout line. I can't imagine why?
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January 2023 by Mr. B Sr.
Nice selection. I almost walked out due to being followed however... Ended up spending a couple $'s though!
