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September 2025 by Charles Strayline
Joe was extremely helpful and very courteous. Great experience.
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August 2025 by Stanley Federovitch
Veronica was very helpful with my questions. They have some great deals going on!
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July 2025 by Laurie Faber
Joe has Great customer service skills. He is patient and kind whenever helping me, especially since my husband died. Public Storage is lucky to have him!
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July 2025 by Claudia Palermo
Courtney was fantastic. She explained everything very clearly and made the process super easy for us. Highly recommend!
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June 2025 by Paul Fedors
I saved a unit on the Public storage website. Within an hour Veronica from the location called me to confirm my reservation. She was even able to lock in the unit number I was saving until the next day when I would pay for the unit. She was both professional and very courageous in allaying my fears of losing the reservation. She gave me 5 star service and deserves an A+ rating.
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June 2025 by Robert Brokaw
Stay away from this place at all costs! Public storage in Jackson, New Jersey, never notified me by email or phone to let me know that my unit would be inaccessible because they were doing construction which dug up the asphalt and the ground around my unit. When I went to my unit to get to my tools so I could work I went to the manager on the premises, said I could walk to my unit which was virtually impossible as you can see in the picture I was supposed to jump over broken asphalt with a deep ravine to get to my unit That stored my heavy equipment. I called customer service. They promised to call me back with Someone from a higher up and never did and when I called back, they told me to try to locate the district Manager But would not provide me a phone number. Not to mention my $50 unit went up to $86 in no time flat. When I explained to the on-site manager, what was going on, no one could give me a straight answer. She said try back after 3 PM. This is unacceptable. I lost a job and a days wages because of Their negligence! Everyone seems to be passing the buck with no answers!
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May 2025 by Anthony Mileto
I recently rented a storage unit at Public Storage, and my overall experience was very positive. From the moment I arrived, the process was smooth and efficient. Joey was incredibly helpful and professional. He took the time to walk me through the paperwork, explained the terms clearly, and even gave me a quick tour of the facility to ensure I knew how everything worked.
The property was clean, well-maintained, and felt very secure. I really liked that there was gated entry with personalized access codes, as well as security cameras around the facility. The unit I rented was clean, dry, and easy to access—exactly what I needed.
What really stood out was the customer service. Joey made the whole process less stressful and answered all my questions without making me feel rushed. It’s rare to find that level of care these days. I’d definitely recommend this location to anyone looking for secure, well-run storage—and if you can, ask for Joey, He was great!
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May 2025 by Alisha Cumberton
This location is great! Joey is always helpful and pleasant
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May 2025 by Jennifer
Earlier this week I stopped in to rent a unit and I had the best experience with the manager Veronica! She was very professional and answered all of my questions. She showed me my unit and was very helpful.
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May 2025 by Rachel moceikis
loved veronica!!! was super helpful throughout every step of the process!!!
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March 2025 by Ashley Cirilli
Karen saved the day! Needed a large unit on short notice, she went right to work to help, and walked me through everything! THANK YOU!
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August 2024 by Gerald Sheehan
Joe is great, any time I have an issue he takes care of it asap, facility’s in great condition, love the place, glad my belongings are there.
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July 2024 by Fred Robertson
Easy to get to very clean facility,
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May 2024 by Margaret Regan Levine
Exceptional Staff! Robert and Joe are always available to answer a question or solve a problem. The storage areas are clean. The facility is very secure!
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May 2024 by Branden Potter
We really appreciate the way Joe and Samantha have helped us. We've had an account with this facility for at least three years now and they've always accommodated us and made sure our things are secure. We hope other people can see this and know that they'll be making a great choice if they go with this Public Storage facility.
