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March 2024 by Lydia Alonso
Morgan Papa made this 75 year old Gramma very happy today! I went in to change my plan. Morgan could not have made it any more simple while guiding me step by step through the process. I really appreciated that he didn’t try to sell me on something else. He was extremely helpful, courteous and very knowledgeable. He even answered a question I had with my new IPad, which he didn’t have to. Morgan made my day! Fine example of excellent Customer Service! Thank you, Morgan!
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February 2024 by Michael Shaffer
Great service!
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February 2024 by Ang K
The staff at the Jackson store are always very helpful and accommodating. I have seen them stay later than they could just to finish something up that was important to a customer. Z is the one I go to and he is always so nice and pleasant, takes his time to explain things to me. A Big plus with them is also how they actually pick up the phone whereas 2 other fairly locals stored are just impossible to reach.
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February 2024 by Maria Panebianco
Fantastic very knowledgeable and patient professional employees!
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February 2024 by Debra Henninger
I'll keep coming back here !
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February 2024 by Greg Henninger
We can't wait to come back here again and get more phones!
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January 2024 by Aaron Marcus
Jorge Is the best!He gave me and my family time and attention and was very accommodating! I would give him 10 stars if I could !
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December 2023 by Barbara Santino
Randi at this location is amazing and walked us through everything that another store did not complete in action. We are now moving everything over to Randi and the store and he is our go to everything! Best Verizon location ever! He is exemplary!
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December 2023 by Shawn Innocenti
Great customer service. Everyone at store is friendly and more than helpful. They know exactly what they are doing! Will definitely be back in near future.
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December 2023 by Chunky Tuna
The Jackson NJ location is full of legit morons. Not only that, they’re arrogant and rude and they lie. The one guy who works there named George is BEYOND rude and reeks of pot. He was not only rude to me but he was rude to another elderly women who came in trying to see what her upgrade options were.In addition to this, they’re NOT a corporate location so don’t even bother going here because these guys are just resellers and have 0 idea what’s going on. They screwed me out of money for my upgrade. Don’t waste your time.
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December 2023 by Pamela Georges-Cohen
Morgan was wonderful. He did a great jobOf helping get my replacement phone setup correctly. I dropped it and broke it. I contacted Assurion and they delivered the new phone to my home that night! This was also outstanding service. Unfortunately, our home Wi-Fi was not working and I took my phone to Morgan who got me all set up!
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November 2023 by William Kondilas
RANDY THE STORES MANAGER REALLY HOOKED OUR BUSINESS UP. 100% SATISFIED. TOTALLY RECOMMEND.
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October 2023 by Brooke Ossimina
Z was amazing and went out of his way to help me get a great deal!
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October 2023 by Sara Freund
I will only come to this Verizon store. I was helped by “Z”. He was so incredibly patient and helpful. He took the time to make sure I got every possible option to save me money and get the best items and packages. He took the time to help transfer from devices and educated me on the different options available. I felt so taken care of and prioritized. True VIP treatment by him and the other reps I have dealt with in the past. They are all very friendly and kind.
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September 2023 by Hanna Antokol
Z is the absolute most helpful cheerful customer service specialist. Thank you! Painless experience