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January 2024 by Roni Evron
Excellent and quick service. Highly recommend
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October 2023 by Pablo Martin
Never used, I can't give it a rating
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September 2023 by Mark Nicholls
Great service! Friendly and professional. They went above and beyond to find our air leak and fox the problem. Thanks fellas!
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June 2023 by Danica Delrey
Had lower tire pressure and Gary was so kind to help me when I pulled over!Thank you!
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February 2023 by Lady L
I have a terrible habit of reading other people's reviews, and I wish I did! Everything I read happened to me—the lack of communication, & the lies. The owner took advantage, and karma is going to get you. I highly do NOT recommend this place to NOBODY, not even my worst enemies.
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February 2023 by Yuni
Bill is a master scam artist. If you are not mechanically inclined, he will try and hustle extra money out of you. I brought him a vehicle that was in need of a valve cover replacement. Bill assured me he’s done numerous cover replacements on my exact vehicles make and model. It’s a 04’ 350z so i was very skeptical at that statement. Quoting me $500 for the repair i figured i’d stumbled across a deal. Handed over my keys without a second thought. 3 and a half weeks later, my car is still not fixed. i call bill to find out the car is now misfiring and apparently i need a new engine. He then hands me my keys back, charged me $1300 and had me walk away with a literal broken car. In complete shock as to what just happened, I proceeded to tow the car to another mechanic. My car was fixed 2 days later, it needed an entirely new valve cover as Bill put the WRONG ONE ON!!! It had piston and piston ring failure BECAUSE OF THE MISFIRE which now also needs replacing. To add on to all this, the extra unburnt fuel from the misfire flooded my catalytic converter and broke it up. $1200 for a cat, r $1450 for the valve covers, pistons and labor. Realizing what just happened, i called bill and requested a refund. he proceeded to yell and threaten to sue me if i had taken it up with my bank. He offered a partial refund, which i took as i didn’t want the situation to escalate. Unless you have a Jeep or needtires, stay AWAY from this shop at all costs. He will do his very best to drain you. He does not care about you, your car, or your sanity. He simply makes sure his plate is always full. Disgusting business and an even more disgusting human being. If you need a trusted mechanic, Al Spirit Service Station has been my go to for a while now. Great people, they treat you and your car like family!
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January 2023 by Richard J. Moore Jr.
The owner went out of his way to find the rims we were looking for. He tested the size and I didn't have to wait long.
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January 2023 by Benjamin Francis Gonzales
This shop had my car for a month. it took him a month to put (4) spark plugs, replace manifold sensor and throttle body that I provided ( all part were easily accessible). Paid almost $400 formanifold sensor & 4 spark plugs to get this done in a month.Horrible customer service that ever experience with any garage. It doesn't deserve any star. Never left message about status of the car. Can never reach him over the phone. IF your customer is important to him, you think that he had extra phone connection in the garage. I visited his shop in person 3-4 times (WHAT customer does that...) because I could not reach him over the phone and every time he had bs answer.Took him a month to figure out I needed new throttle body/ignition coils. Your suppose to be the so called expert mechanic. When shop takes a month to diagnose your car, something is wrong. My 15 yrs old nephew could have done this job in less time and money. Don't trust any shops that flip cars for a living. Go to Sebring, its worth the wait. They have excellent customer service and Technician.WARNING SIGN: When every car shops in the vicinity are busy except one car shop (Jefferson tire shop), stay away. there is good reason why Jefferson tire shop is not busy. Bill the owner is dishonest. He will steal your money. He doesn't care about fixing cars for someone. He flip cars for a living. Do Not bring your car this guy.
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July 2022 by Minesh Shah
This is hands down the best Jeep place in the area. I’ve been to the others and they are nothing compared to Jefferson Tire.Great communicationGreat serviceThey made me feel like I was importantQuick turnoverBill explained things to me in a way that made sense.They cared about my TJI’ll be going here for all my needs.I did not receive that at another very popular place in Lake Hopatcong. As a matter of fact, I hade a service engine light on, the other place said they fixed everything but couldn’t get the light off. I’ve been driving around thinking the light would always be on.Jefferson Tire said they fixed my original issue for going in and also isolated the reason why the check engine light was on and fixed it for no extra cost.Seriously. I don’t know anything about anything mechanical but I felt like these guys just took care of my Jeep.
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June 2022 by Rachel Domont
Very good attitude to customers, I want to praise the salespeople for their patience.
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June 2022 by Salvatore Ippolito
Great prices and very helpful with my car
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March 2022 by thomas lombardi
Bought t something from them that they had for sale out by the road, the battery was dead. When I got it started it threw a rod. It would be my guess that since it's a mechanic shop they more than likely knew something was wrong with the engine. I would not trust this plawouldn't trust this place
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February 2022 by Luminattix Esquire
This is a place you go to in an emergency. The mechanic does not know how to balance wheels or he does not have the right weights and just puts the wheel back on without saying anything. He is not careful with the rim and does damage to it as well. Take pictures of your rims before and check them immediately afterwards.When they do the oil change they don't drain the oil enough and putting in the new oil it mixes with the old. Its really about doing things quickly over quality here. Working alone is hard. I understand that but people are willing to pay for better service.They are decent people there but would like to see more customer service from the mechanic. The shop and showroom is a mess. They really need to organize that place. Everything is thrown around. Equipment is really old. I Would like to see more quality work for the same price.Overall not sure how to score this place. Half of 5. 2.5I would say go there give them business cause they are mom and pop shop, but just be careful discuss everything before starting and check everything when leaving.
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February 2022 by Taylor Family
Amazing customer service!!I had a slight emergency with my vehicle and decided to stop at Jefferson Tire shop in hopes I could get answers on why my vehicle was acting weird. I was greeted by a young women and the owner Bill who was vey welcoming and helpful. Bill was able to point out my issues within minutes, and gave me great advise. The establishment is FIVE STAR service!!!!!
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October 2021 by Bevin McGovern
Had a nail in my tire. They took me right in. Plugged it up, and had me on my way. Very happy with the service. Would recommend. ??