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July 2022 by Google user
In a sales business where customer reviews are imperative, especially locals establishments, I tend to give the benefit of the doubt and vouch for local business. However, this is not the case here. I called in advance to this dealership to look at a Toyota 4Runner and said that I was driving from Fort Lee,NJ which is 45 mins away. Came there only to find that the owner, Piero/Peter, would not let me test drive the vehicle if I wasn’t buying the car. Red Flag. In what world do you buy a car without doing a test drive before buying? When he said that, I politely went back into my car and drove off. I hate when dealers do this sales tactic. Funny thing is, bought a car down the road. Your loss! Obviously, if you see the owner reply saying that this review is not accurate like he has claimed in other recent reviews, below are photos I came to the dealership as proof that a test drive was not done. Snow is still on the car windshield for Christ sake! EDIT: To add context to Piero’s most recent reply, the counter offer was given AFTER he denied me the ability to test drive…this is why context is important.
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April 2022 by Tomy Nguyen
In a sales business where customer reviews are imperative, especially locals establishments, I tend to give the benefit of the doubt and vouch for local business.However, this is not the case here. I called in advance to this dealership to look at a Toyota 4Runner and said that I was driving from Fort Lee,NJ which is 45 mins away.Came there only to find that the owner, Piero/Peter, would not let me test drive the vehicle if I wasn’t buying the car. Red Flag.In what world do you buy a car without doing a test drive before buying? When he said that, I politely went back into my car and drove off. I hate when dealers do this sales tactic. Funny thing is, bought a car down the road. Your loss!Obviously, if you see the owner reply saying that this review is not accurate like he has claimed in other recent reviews, below are photos I came to the dealership as proof that a test drive was not done. Snow is still on the car windshield for Christ sake!EDIT: To add context to Piero’s most recent reply, the counter offer was given AFTER he denied me the ability to test drive…this is why context is important.
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December 2021 by Brittney Bell
Shame on me for not doing an inspection, was told the vehicle was sound, great shape, had all the routine Maintenance etc. mechanically and electrically - that is true. But I had to pay for new tires as they were dry rotted inside, brakes, rotors, calipers, front axle and boot damage. Another 4K of work. Live and learn. Get an inspection before you buy.
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April 2021 by junior Saravia
I went there to look at a 2008 Honda Pilot. Over the phone the guy told me that the car was well maintained. However, when I got to the dealership. He had a weird vibe. When we first got in the car for a test drive, he said the Window did not work. Then when we actually got on the road for the test drive the truck started to make a weird rumbling noise. I asked him about the noise, and he said he did not know anything. If he told me the car was well maintained over the phone. I expected to see a well maintained vehicle. Not that piece of junk that he was trying to sell me. Also, when I asked him if the air conditioner worked. He said yes, but when I turned the air conditioner on it made a weird squeaky noise, and he turned it off not long after. I felt like he was kind of shady through the entire process. I do not believe he was a professional at all. I do not remember his name, but he was an elderly man of Caucasian descent.Edited: The owner of this page said that we did not come to their dealership. This is proof that I went to this address, which is their shop, on April 20th, 2021. This shows how dishonest the owner is. Terrible customer service.
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October 2020 by Kevin Higgins
1-2-3.....Had a great experience purchasing a Used 2008 Ridgline RTS. Piero was extremely helpful and answered all questions honest and to the best of his knowledge. Answers your emails promptly as well. He's definitely a laid back guy who gives you plenty of space to look at his inventory(hate when the salesman is in my back pocket)... Highly recommend visiting NJA&T before making a final decision somewhere else.I will definitely return when my kids are ready for their 1st used vehicle purchase.
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December 2019 by Adrian Moreira
Worst customer service ever, did not want to talk about the truck I was interested in. Check engine light was on and couldn't explain why he’s answer was “I don’t know” I Do not recommend to buy a car from this dealer
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June 2019 by D M
From the moment I first talked with Peter on the phone through the test ride and final paperwork, Peter was always pleasant, knowledgeable, and honest about what I was getting. He was very accommodating, professional, and fair. When I look for another used car, I will call Peter first.
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June 2019 by Mike Ruel
We've purchased 2 cars from NJ Autos and they consistently exceed our expectations in price, service, and all around awesomeness. Highly recommended!
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May 2019 by Michael Sciarra
Very honest, cooperative , great hand holding as it was out of state (CT) transaction. A real different and pleasurable experience! Thank you. MS
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May 2019 by Arlyn Wise
Good service , no hidden fees .
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February 2019 by Aj Gonzales
Bought a 2010 Legacy 6speed premium at a great price. Piero was not like other dealers, no pressure, test drive on the spot. Car runs excellent, not perfect but all within margin of expectations. I would definitely check out his inventory for next time if I ever need a different vehicle!
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February 2019 by Asad Khan
I liked my vehicle that I bought! Very friendly man that sold me my vehicle! Great price!
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February 2019 by young legend
Got a great deal on a Jetta runs great
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December 2018 by Evan Rohrs-Dodge
Piero is friendly and I felt absolutely no pressure in purchasing a vehicle. He made sure I found exactly what I needed and he made the whole experience stress-free and welcoming. I highly recommend this dealer!
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October 2018 by David Sallard
This was the simplest and stress-free auto purchase I have ever made!
