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“Although this location is small and has minimal services, the woman clerk here is very professional and respectful. She should train others, like the woman clerk in Hopatcong, how to treat people.”
“My bad for not getting the name of the super helpful woman who works there. I was there at approx 2:30 in the afternoon. She obviously takes pride in her work and treats people with respect, as if she were the owner of that business. At times over the years when I impressed a customer with hard work and respect, they have said "where did you find HIM?", meant in a complimentary way. Hey USPS, where did you find HER!?”
“This is the best post office ever! We are so lucky to have this amazing post office in our town! Bindu and Ferdi are such dedicated, hard working postal workers who really care about helping the customers. I always go here for all of my mailing needs and will continue to do so. Keep up the great work!”
“Today we visited the USPS post office; there had been an issue with my address, as we recently moved to Denville. My husband and I went there seeking assistance with a problem we were experiencing—and they certainly did help us! The young woman who assisted us was a very kind and patient person, providing excellent customer service. Thank you so much; the service was truly outstanding. If I could give a thousand stars for such great service, I would.”
“The friendliest staff and very knowledgeable. I went in as I did not know what the packages would cost. The staff helped me choose my best options.
Thank you”
“Shawnt’e was extremely polite and helpful today! She hands down gave my girlfriend the best customer experience to date with the post office. She provided excellent service and possessed the knowledge to make sure our package arrived at the time we needed it to. And at the best possible price. We were quoted as having to spend almost $200, to have the same delivery service done by FedEx. We spent nowhere near that, and our package is expected to be there exactly when we want it to. I would absolutely recommend this Post Office to anyone in the area. Thanks again to Shawnt’e!”
“I'd like to give a shout out to the workers, especially the supervisor, Mark. I had a missing package and mark looked into the situation and worked on rectifying everything. Great customer service!”
“Jim is always so nice and helpful. Surprised to see an overall low 3 rating. I guess people just like rate when irritated about something, so I'll offset that a bit since I've never had an issue.”
“Not sure why all the reviews are so negative. We use this location for all our office outgoing mail and they are so sweet, helpfull, and efficient. All yall Karens just love to complain for real.”
“It's a small post office, however, a quick in and out for us. The staff are all very friendly. Convenient, lots of parking. And they are the ones open the latest in the area.”
“Staff are always helpful and nice. I bring so many packages at a time and they are always accommodating. Thank you all for your help! Very much appreciate everything you do.”
“This is the best post office that I've ever been to. Employees are kind, friendly, and knowledgeable. This place gets packed with all kinds of requests and the staff assists everyone with a smile on their face.”
“Ignore all bad reviews the folks in the office itself are as chill as a fella can get. Never had a problem with this place and if anything it surprised me with it's reliability :)”
“I am new to the area and every single staff member has been very polite, helpful and efficient.
We have to drop packages very frequently and we have had a great experience.”
“I came in today to renew my son's passport and was very happy with their customer service. Soham assisted us and was super professional and nice. We did not have to wait a minute even. Thank you so much Soham for your help and service.”
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“Unfortunately I don’t know her name. Was there today Wednesday Sept 17 th approximately 3pm. She was soooo nice, and sooo helpful. Moved to Rockaway 6 months ago and still trying to find our way around. Have been in post office before but never met this very kind and knowledgeable lady. I was a little frustrated with the day I had and had to get a money order which I didn’t know bank does not do.They told me to go to post office. So I proceeded to post office. She was soooo nice and helpful. Didn’t know what to expect because being new in the area I thought “ great another aggravating situation “. Just want to make sure you know who I’m speaking of. again Sept 17th about 3PM. She was soooo nice great, helpful and felt Rockaway may have been a good move. Thank you sooo much postal worker on that day and time.”