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“We’ve been customers of Mavis for a long time. Today the staff at the Rockaway locationwas a little short due to a family medical emergency of one of the techs. Lill took good care of my issues while being extremely polite & apologetic in the middle of the craziness of the morning.”
“Had a very good experience coming here to replace the battery on my car and doing a oil change overall experience was good but I felt that the service was a bit slow but that is understandable.”
9AM - 5PM
416 US-46, Dover
Tire Dealers
“genuinely great workers, Eddie, Chris and the whole team was friendly, cool people and helpful. definitely recommend them. went in to get a tire change; everything was smooth. friendly and polite people”
“LSK is the best around! The only mechanic I trust! From simply oil changes to complete engine overhauls Scott and Lauren have not let me down ! Highly recommend for all your automotive needs !”
“Can’t see how much I appreciated them being there for me when I came out of the ShopRite and had a dead battery and had to get over to them and they stayed to change my battery before they closed. That’s customer survive.”
“Jennifer and crew were fantastic. I called while on a business trip to see if I could get new tires put on before I got back to town. She had me drop my truck off so it could be done the next day. When actually it was done right after I dropped it off.
So much easier dealing with family business than the larger corporate companies that just want to rip you off and do sub-par work! I’ll go back for sure!”
“I take my car here for everything. Tires, oil changes, random lights on the dash. They do good work at a fair price. Friendly, honest people. Plus they get you your car back fast.”
“I had a great experience at Mountain Tire. I went to the shop because my AC on my RAV4 wasn't working and his team diagnosed the issue quickly. Don explained to me on the phone what was performed. Highly recommend and very professional.”
“Thought I had a tread separating but brought it to the shop and allayed my concerns and didn't try to sell me something I didn't need. After dealing with shady truck mechanics, it's very nice to find honest people out there. I will be giving them all my business.”
“We were traveling from out of town and the car kept overheating. Michael got us right in to take a look and add coolant so we could continue on to a baby shower. He told us if there were any other problems to come back after the shower.”
“A piece of tire was scraped off because my teenage kid hit a curb, so I went and ask them to take a look. The person inspected it and told me that it should be fine (she explained that she didn't see any liner from the spot) and that I don't need to do any work. Greatly appreciate an honest business that doesn't try to take customer for a ride!”
“My truck got a flat, I called around and couldn’t get an answer from anyone. I called inos and the woman in the office was great. They had someone out to me in 30 mins and had it fixed. Guy who fixed it was great as well.”
“I usually come here for my oil changes. Get you in and out fast. I have had only 1 problem in 50, where they didn't secure the plastic cover, but went back and they fixed it. Prices have increased in 2023, like everything else.”
“The owner is as honest and professional as they come. I purchased an E350 Coachman in the area and the breaks failed. No RV shop would help me and I was passing threw doing journeyman engineering work. All shops said they could not lift the vehicle. I called desperately around and found Arsenal. They used heavy floor jacks and made it happen. Thanks again for saving me guys!”
“Carl went above and beyond to help me to get my car back on the road! 100% recommended Trustworthy and the best part was the job was done when promised!! Thank you Carl ?”
“Sparta tire is an AWESOME SHOP! I trust their diagnosis, pricing is fair, and they never try to sell you services you don't need. They will try to fit you in to their busy schedule when you end up with an emergency. (Nail in tire) we have used them for last several years and they have never dissapointed us with any service they have done!! Highly recommend this service station!”
“I will never go anywhere else! I remember when they were a tiny shop on route 10. They have managed to maintain the same standard of quality and kindness even as they grew. They also have fair prices. I went to them for a tire that was losing air and within 20 minutes, they diagnosed and fixed the issue!”
“Great group of guys here. Had an issue with my car while driving home from work and happened to be right near this location. They were able to check out my car right away and quickly found the issue. Loose lug nuts due to negligence was the problem and they made sure everything was handled and safe to drive. Thanks for helping me out guys, I really appreciate it! Will for sure be coming back to this location for future needs.”
“I went there this morning and I asked the guy in the front desk how much would it cost for me to change The front tire to the rear end he said don't worry about it just take care of my guys and that's what I did and you guys are great and you guys didn't have to do that I will do business with you guys again and I will recommend you guys you guys are great keep up the good job”
“Updating my review: new crew took care of me this time. Had a flat on my way to work. I was towed in to the shop and they repaired the tire, rotated them, and did it all with a smile and a willingness to help. I opted for the damage insurance when I purchased the tires and glad I did as there was no charge. Thanks, Joe and Mavis!
Very disappointed with my experience with this location and the tires I purchased. 2 months ago I ended up with a double flat due to screws in my tires. Luckily, I work close to this location and was able to just pull in. I had General Grabbers on my truck.
The kind man at the desk tried to help plug the holes but they were too large to be successful. Instead, I had to purchase new tires. He informed me it would be at least a week until he could get me the same tires, but he had Mavis tires that were equivalent. They definitely are not. The spec sheet may claim they are but they corner terribly and struggle with traction. I have now chalked this up to a bad purchase on my part and figured i get whatever use I could out of them.
I noticed a few days later, when the snow was all cleared, there was a vibration when driving 50-60 miles an hour. I asked to bring it back in to check and rebalance. They helped me out and I was on my way. Well, the vibration continued so I brought it to my mechanic to see if something greater was wrong. Turns out I needed to get the tires balanced again costing me additional money.
I finally had a moment today to call Mavis today and speak with their manager Tommy. I explained what happened asking if they would consider giving me a refund for the cost to get rebalanced. He had a tone of annoyance asking me why I didn't ask for a manger when they were a problem the second time. I really didn't get an opportunity to explain the details of the other mechanic because of his reaction trying to make the situation my fault.
He continued to provide alibis for the why.... If I had asked for him he could have done it for me, sometimes their machine needs to be recalibrated, they're the McDonald's of tires so I didn't buy the same quality tire, and how maybe he'd be able to give me a store credit but how much. I may have rated them a 4 star until this point knowing I should have done my homework, but my experience with the manager is what pushed this down to a 1.
Instead of taking accountability for his team and trying to make it right, he pushed it back onto me and offered excuses. If they don't tell you, and you are also not aware, they are a value brand of tire. It says it in the name, but it still cost me over 1k for tires so it isn't that much of a discount. Even though the 1st guys told me they were the same, the spec sheet doesn't speak to quality.
They didn't tell me and I missed out not knowing that beforehand. I would have only purchased 2 tires instead of all 4 and waited for a better brand. I did buy the warranty so if I have issues I'm stuck with them for the life of the tire. I will not return or do business with Mavis when it is time to replace these tires. I hope this helps you make an informed decision so you can go in with the right expectations.”
“BJ's why do Iove you let me count the ways. You sell me my Dove soap, my Dove body wash, my Vaseline lotion. We are a small family consisting of my Wife and I so buying bulk is a good thing and a not so good thing. Bacon who doesn't like bacon by the bulk. It is good to wrap shrimp, chicken breast, beef tenderloin, scallops etc. They sell a chick pea salad my Wife loves. Let's have a BBQ what do we need. Get your steaks, your ground beef, your whole chickens, your chicken breast and tenders, your premium cuts of beef. You need some ribs, pork tenderloin, can't forget the hotdogs. I don't know if BJ's is a NJ thing or an East Coast thing. What I can tell is I am a fan for some reason I like their paper towels.”
“I brought my Nissan Frontier to Montoya Tires. The frame where my hitch is bolted on to had rusted and broken the bumper. A the frame had to be re-built to replace all the rusted section so we could attach the hitch for our trailer. I took the car to 3 other shops, and everyone rejected the work. Montoya tires came up with a plan and soldered on a new frame as well as replaced the hitch and the bumper. Everything looks right out of the factory with even additional supports for us to tow our heavy trailer. Do it once, do it right!!!”
“ThIs firestone location (Denville, NJ) was great and on point with fixing my problem. The lead mechanic Steve was thorough and saved me a-lot of headache, also money. The advisor who worked the weekend shift (Jun 29th-30th) communication was beyond amazing, just cannot remember his name. He called and informed me of every step and even went as far as to send me visual/audio description of the issue with my vehicle. Thank you all for your help!!”
10AM - 6PM
315 NJ-15 N, Wharton
Tire Dealers
“I thought the customer service here was great! George personally walked to me to my car got me in and they took great care of my car. I got some shopping done while I waited and no issues! Now I have great new tires at an affordable price. Will come back again.”
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“We always have a wonderful experience with Mavis in Sparta. We never even consider going anywhere else. They offer top notch service, informative, great pricing, quick scheduling and a neighborly feel when you walk in or call. Highly recommend!”