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December 2025 by Michael Sumpter
Renting the unit was extremely simple on-line. When finished, the email had very clear instructions on how to access the unit. They even provide a new padlock in a sealed package. Inside it was clean with no sign of previous water leakage. The only negative is the door spring seems weak, I just haven't contacted anyone about it yet, but I'm quite sure they will fix it. We are moving down from Ohio and haven't started filling it yet, but it will serve us perfectly.
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November 2025 by Jessica
I’ve been a customer for almost 2 years and I have no complaint. The area is properly secured with an individual access code to get in at any time of the day. Their website is also very helpful as you can make payments through there without having to call or go in person. You can also check balance status and even access your gate code in case you forget it.
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November 2025 by Elisa Johnson
Secure storage and helpful employees, though we have not been there since the company was sold to an owner based in New York State.
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October 2025 by Avia Newton
Great service and secure space. Friendly and quick customer service! 😊
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October 2025 by Sheila Enrriquez
I have had a great experience!! Using the on-line service made it much easier and faster.
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September 2025 by Keisha Tanner
The online rental process was very smooth. However, once rented via the online system. The office staff was unable to make edits/changes.
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September 2025 by Temorris Williams
Easy to access
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August 2025 by Emanuel Williams
I love our storage unit. It's always clean and you can always get a live person to talk to most of the time and that means a lot to me
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August 2025 by Christopher Wise (solochad)
Great experience overall, helpful staff as well.
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August 2025 by David Bailey
Rented at A-1 for over 29 years. Had no problems at all. Good people!
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July 2025 by kaytlin royal
Was a great place to rent from .
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February 2025 by Sean Haptmann
Moved in just before COVID hit, told and written in contract that prices would not increase. Then they reduced their service hours temporarily due to COVID, and still yet to change back to make more accessible. They're rude and try rushing you out early every single time you arrive in the last hour or so - maybe a signal they should extend the hours instead of continue frustrating their customers? And no surprise, when they increased rate (violating contract) they said if I didn't pay new rate they'd lock me out of my unit and auction off my items. Great way to run a business... into the ground.
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January 2025 by Tina W
Cheap enough but I dread having to speak to the miserable and rude front desk woman
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October 2024 by Tom Lagerman
I used A-1 after the Uhaul storage facility on Tonnelle cancelled my reservation. A-1 was great- the reservation and initiation process was quick and simple. Billing and invoicing was straightforward. Moving in and out was painless.
The location is great - there’s not a lot of traffic and it’s easy to park outside the facility.
We stored some clothing for about 6 weeks and they did not have any notable odor to them.
Moving wasn’t fun but A-1 helped make the process a little less stressful.
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October 2023 by Shanam Kapoor
They will give a few months free and then raise prices upto a 50% more as soon as those free months pass. I’ve been paying way more than current advertised rates for a year! Save yourself the trouble and get the contract done right before you sign.
