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October 2023 by arnaz brar
So disappointed with customer service, I asked a sales associate “hey, where are your stalkings?” This woman said you give me some respect, and if not I’m not answering your question. Then for a few minutes she kept saying your treat me with respect, you don’t say hey to you say hey how are you. Whoever is the store manager needs to train their employees better. Not all of us are going to ask your employees how their day is going and if their families are fine, we come into your store for your products not for your I’ll mannered employees. For real, up your game and teach a tiny bit of patience.
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September 2023 by Q W
The mid age black women who works here has a nasty attitude, worst sales associate I have ever seen, I tried return something, instead of being helpful, she chose to be difficult, challenge and shout at me, will not recommend coming here.
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July 2023 by Gringa Lima
I just called to ask a question and they literally turned the phone off on me!
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May 2023 by Poonam Sawant
NEVER STOP BY. Super rude staff and highly unprofessional. The lady who works in the store is extremely arrogant and started making harsh remarks when I just went up to her to ask basic question about the product. I had an absolutely disgusting customer service experience ever …
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December 2022 by sahbaa Nour
I went for “ear piercing” at Icing (Claires lady directed me to go there).The girl who did it was constantly distracted looking around the store (seemed like she was worried that customers steal from the store! ??). It was actually troubling and disrespectful. When she was talking to me she was looking around the store and she was worried. (There was one more cashier, she could watch the store instead.)Also the way she did it was not hygienic.She touched the whole outside of the glove before wearing it.And made a mess piercing the solution bottle, outside of the bottle became all wet w the solution.Overall she was so distracted with thief watching that I regretted doing piercing there!Unpleasant experience! ?
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June 2022 by Purvi Shah
Whoever handles the stores is just a horrible person. She almost accused me of stealing because my card was declined. Change the staff ??
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April 2022 by Otilia Linares
There always short staff if someone getting a peircing you have to wait till the procedure done about 20 min or longer to get checked out. This is all the time that i go
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April 2022 by Mauricio Chacon
Sunday 11:58 still closedUpdate your schedule guys !!!!!
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September 2021 by Sandy Smith
Friday 9/3, had my son's ear pierced, the 2 employees were awesome. The one that did the piercing was beautiful & professional together they delightfully provided exceptional service. Pleasant experience for the boys.
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July 2021 by Ashley Paquini
My daughters first earrings were done here about 8 months ago. Now they are all infected and I paid over 100$ with the thought that those earrings were “real gold”. NEVER AGAIN.Highly do not recommend to take babies here to get their ears pierced.
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July 2021 by Young C
Cute stores with tons if nick knacks. Very narrow aisles which was bit difficult with crowds. Prices were bit high but kept the store very neatly.
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June 2021 by Dee Dee
Small store, too much stuff really.Great helpful workers!
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April 2021 by Joanna Mwangi
RIP off
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January 2021 by Queenie
Small but cozy
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January 2021 by L A
Horribly overcrowded, no crowd control by employees. No distanciancing. Otherwise a cute store.