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February 2023 by Mihir Mirajkar
Scam, Scam Scam. Please steer clear of this location. i was charged for fuel even though I returned with more fuel than it was before. They will try to add random charges to your rental, please stay away.
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November 2022 by Jesse Burgos
The BIGGEST SCAMMERS ever!! They will add on charges that do not exist. They tried to charge me for 90+ miles when I used less than the 50 miles I prepaid for. They tried to strong arm me into paying it without actually explaining what it was for at first and when I questioned how we used all those miles(we went 34miles to and from), he threatened to send me to collections since I didn’t take a picture of the counter before we left to prove HE was lying. Was I suppose to assume I would get scammed? They have my card on an endless loop or charging and refunding. Moving is already hard, these people will make it a nightmare, STEER CLEAR!
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November 2022 by Micah Lewis
Biggest Scammers out there! They will try and nickel and some you for everything. If I could give them a negative star review I would because their current rating if 2.4 of of 5 stars is too generous.Trust me….. DO NOT rent anything from them! You will regret not heeding my words.
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November 2022 by Elizabeth Morrill
My husband and I rented a cargo van from Ddar a week ago or so, and the whole process was quick and efficient. Checkout took maybe 5 minutes (we'd uploaded our driver's license ahead of time). Returning was also a cinch.
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November 2022 by Zhongyang Zhu
They will add on random charges, and also provided an incorrect gas tank in the beginning so that they could charge us with the fuel fillup fee when the gas level was the same (we moved around 10 blocks total). Should've taken pictures.
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November 2022 by Agne Turney
One star is too much. Reserved - paid and then they do not have it - also extremely rude. Do yourself a favor - if you reserve through U-haul and they send you to this place, find another. These guys should not be in business.
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November 2022 by Zoey Angers
This is a great place to pick up / drop off UHaul equipment right in Jersey City. It’s open 24/7 and both people who helped me were super friendly and efficient. Definitely renting here again soon
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November 2022 by David Watkins
Zero stars - this is not A U-Haul - it’s a fuel service station - assume it’s a franchise. Totally unhelpful and utter rubbish service. Not the U-Haul I know from Seattle. But it was nearby: that’s the only *
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November 2021 by Manny A
I'm supposed to move and my moving guy was promised a 6'x12' trailer with this location for tomorrow. They cancelled us today and now I can't find a 6'x12'. Don't just avoid these people but Uhaul in general!
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November 2021 by Nirav Patel
The workers there are super rude and nasty over the phone and do not help in any way! If they don’t know how to talk to people, they shouldn’t be working in a business which requires customer assistance! I request a uHaul corporate member to contact me and change this locations employees!
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November 2021 by John Gruden
Not enough staff waited almost an hour to rent our truck
