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March 2024 by Jami Wesley
This review is for the pharmacy only - overall this location is a 3/5 but the pharmacy staff is very helpful! Yes, they are busy as is the rest of the store because of location and proximity to the train, but if you use them as your regular pharmacy and develop a rapport with the staff they will help you when you need it. Angelica, the pharmacist, has always gone above and beyond for me.
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March 2024 by Ernesto Gonzalez
Horrible, Horrible, Horrible. I am a physician. I was called regarding a benign concern. I attempted to return the call over 3 days. Each time I was disconnected, hung up on, or made to wait so long that i could not stay on the line (12,15 minutes). I am just now getting through on my 5th attempt after waiting 13 minutes. I would have left a message but the last 3 times that I have done this it appears that no one did anything to respond to the message.
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January 2024 by Mazhar Soufi
Pharmacy: The worst pharmacy, they never get anything right and never pick up the phone! I've had numerous issues with these ppl before I stopped dealing with them
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January 2024 by Jamie Holland Jr.
pharamacy doesnt pick up the phone ever. waited on hold for 20 min and heard them pick up the line and place it back on hold without a word at least 7 times
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January 2024 by Omar Cardoso
Very good
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January 2024 by Ryanmichaelnyc29
5 star because it’s still hereAs a Duane Reade branded WalgreensIt does have everything but why is the store in such disrepairThe basement area hasn’t changed in years and they should have put an escalator in years agoCvs coming with the new target so my guess is this stores days are numbered sadly
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November 2023 by Silvano G.
To Lady ,behind goggle photo printing is nasty and incorrect to customers, asking million questions and harassing customers with a bunch of questions, when ordering pics on Google ,an email comes back to give the name on order to the clerk on duty and nothing else, she should get fired,and if happens to be the manager be replaced, and if Lady happens to be the owner discontinued google pictures if can't find a simple order/envelope
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October 2023 by Isabelle F.
I am out of meds and I cannot refill or even cancel my medication because they said my meds was picked up when I did not. Pray your provider allows a refill.
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October 2023 by Marie Martinez-Vazquez (RiRi West)
Not only does this place change their hours every other week, they're never properly staffed. Have to wait awful long times for someone to unlock cages for hygiene products Infront. They also only carry 2 black owned makeup brands that carry the deeper shades, and the DON'T offer foundations! Only lip glosses and eye liners. So extremely disappointing.
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October 2023 by Sandeep Rao
Incapable of administering vaccinations properly. Excess of 1 hour wait time. Moreover, COVID-booster details were improperly logged.With such poor competence and communication, Journal Square residents should look to other pharmacies if possible.
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August 2023 by Ashish Negi
I went there to pick my prescriptions, I was told it ll take about an hour to get it ready, I don’t understand why do they need hour for that anyway when I went back again after an hour and half. I was again told to wait for 5 min. And after 5 min they have me half prescriptions and didn’t even bother to inform me about the missing items, that was so misleading. I checked with my doctor and he told me about the missing items. I am sick and in pain and have already waited 3 hrs for my prescriptions. It doesn’t makes sense to me to give somebody half of their prescriptions and don’t even inform them about the missing stuffs. The person can just go with it and half serious trouble later on.. I feel so sad about what happened..
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August 2023 by Fey S
The front cashier Andrew (older gentleman) sucks. I waited in front of 2 people; 2 kids aaking for applications and Andrew pushed them to the young cashier. My turn comes up and since I have to do a photo pickup Andrew cant be bothered by that so he pushed me to the young cashier too. An old lady was behind me and guess what? Andrew couldnt understand and didnt have patience to deal with her so he pushed her to the side too and I had to let her go ahead of me to be courteous. Overall Andrew sucks and im giving this store 2 stars since the manager wasnt around to help when they called them on the radio too. Was in the store 20 mins and the manager never showed. (7/6/23 - 2pm)
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May 2023 by Hunter Seitz
Go literally anywhere else but here. My doctor has been trying to send a prescription to them for over a week but they keep claiming it hasn't been sent, even though I have seen direct confirmation from my doctor's office that they sent the refill request. They will make you wait in line for a really long time, just to mess up your order.
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May 2023 by Sreekaran Srinath
Absolutely horrible customer service. Sent me around in circles to pick up pictures I had ordered online.
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April 2023 by Missy N.
I love how you always have my blood sugar test strips at the pharmacy and it's always at a good price they are but unfortunately due to people who Want to shoplift in your store it makes it difficult for me to get my hair products and my artificial finger nail products like the press on nails and etc but I always manage to buy what I need in your store but you don't carry Schick intuition refills for my Schick intuition razor I have at home like you only carry the razor maybe you should have the refills also so I don't have to go to a different store for them otherwise I love your store I always get my test strips for my blood sugar monitor at your store every month and most of my hygiene products in your store. Keep up the great service