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March 2024 by Omni A.
After going here for years I feel compelled to write a review about an experience I had today. After picking up my mobile order of a coffee cake muffin, I realized only after I left the store that the muffin was burnt (hard as a rock). I went back to the store to get a more fresh muffin (which doesn't exists - they're all burnt). When I showed the store clerk the burnt muffin, he took it from me and put it back on the shelf in exchange for a new one! I wasn't wearing gloves. He wasn't wearing gloves. And the muffin that we both touched just goes back on the shelf. Unsanitary is an understatement.
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November 2023 by Brooklyn Bulle
It's a Dunkin. There is nothing special here. It's right outside the train station so it is convenient.
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September 2023 by Carlos Lopez
Had food poisoning a few days ago from their breakfast croissant. If it's not their donuts or refreshers don't bother.
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August 2023 by Bobby R.
Good service and they make the coffee's good too. Can use a little tidying up on the counters after customers. Some people don't have table manners ?
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July 2023 by Nojm Ahmed
Went to order, and Norwan looked like she didn't want to take order. Also, I told her to give me 2 coffees and she gave me one. I'm not happy with her customer service.
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June 2023 by Jon F.
This place is a last-resort type of spot when you need coffee, bagels, or doughnuts. Do not expect them to get your order right on the first try, be on guard so your order doesn't get taken by someone else, and (like every Dunkin imo) expect the coffee to be burnt.When the stars align perfectly, they're great, but the stars rarely line up
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May 2023 by Nurys F.
I'm rating this as the worst dunkin in all of New Jersey. Everyday its always dirty and the remote orders are always wrong or never completed. Today, the employees ignored three customers to yell at one another. It's awful. Go to the great dunkin in exchange place.
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March 2023 by Christopher M.
The cashier didn't understand that I wanted a Mountain Dew with my order, and instead bill me a Coffee Roll. I tried to say many times that I wanted the soda, but she didn't paid attention. I finished buying the soda in the Duane Reade across the street.
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March 2023 by Semaj daLeao
Stale croissants. Every other Dunkin donuts I've been to has fresher croissants.
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March 2023 by Maria A.
Do this location has new owner or management? I don't see the Asian workers on weekdays. The service is very poor now that they have different workers. 2 weeks ago, I ordered my Bagel with egg and bacon plus 2 Chocolate croissants. The non-Asian lady just gave me my bagel without the croissants. I had to ask her where are my chocolate croissants? This morning, I ordered online my multigrain bagel with egg and bacon and Americano coffee for pick-up in Grove st. location. When I got home, I found out they gave me "Everything Bagel" instead of multigrain and the Americano coffee taste so bad. Where are the Asian workers or previous workers that serve so fast, serve the right order and make a good DD coffee.
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March 2023 by Tam Syn
Worst Latte everrrr!!!!! They focus on getting you out of the store rather than taking time to perfect the craft. And there's still a wait!!!!
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March 2023 by Denise Askew
This is my favorite Dunkin! The staff are very friendly. I only go for the coffee and they remember my order.
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February 2023 by G A
Donuts were stale. Coffee was okay.
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February 2023 by Rob S.
this place used to be the best D&D in Jersey City. Now it is horrible. No one understands your order, no matter what is. Black coffee, they ask if you want milk and sugar. Plain black tea, they ask if you want milk and sugar. Listen to the order. Whoever the owner of this place is needs to rethink all the recent hires.
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October 2022 by Ileana Rodriquez
The lady Reyna is very rude and disrespectful I don't even know why she is allowed to work with customers
