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February 2024 by Richard Kyu
My local (Jersey City)enterprise agents Ms. Dunbar and Mr.Justin except, they give me any with inexpensive prices , then when I extended rentals days just call and done, now I am still using enterprise rental car for seventy days already. Thank again Ms. Dunbar and Mr. Justin
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January 2024 by Janae Bailey
I just wanted to take a moment to share my experience using Enterprises services at this Jersey City location. I’ve been in customer service for over 10 years. There nothing better than representatives who see a person and not just a customer who’s planning to spend their money. I walked in around 3:30pm and was immediately greeted. After pulling up my information and beginning to see to my car rental order, they asked me to wait for approximately 20 minutes for my car to be ready. I told them while I had lunch on me, I didn’t have a fork or a microwave to heat up my food, so I was going to step out for a few to grab food from a local restaurant. They stopped me, insisted on heating up my food and provided me a fork. I was super grateful for their utter compassion and kindness ñbecause the last time I’d eaten that day was around 6am. This was probably a very small and totally unrelated example of how their customer service goes above and beyond. They not only made sure my car was comfortable for me, but that I was comfortable while I waited. I’d definitely do business here again a thousand times over!!!! Brianna, Christina, and Destiny THANK YOU
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January 2024 by marco ortiz
Very good
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January 2024 by Audrey Moyd
I recently renewed my rental with Enterprise at the Communipaw Ave location. I was greeted by name by Destiny. I was taken care of by Justin who was helpful and efficient. On previous occasions I have been helped by Christina, Bri and Lianna.I have been using Enterprise for several years and have always had a great experience. This location team is the best so far.
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January 2024 by Mill House
They allowed me to book a reservation, I arrived ten minutes early but was left un serviced until 50 minutes after my appointment for reservation.Then they told me that I am on a do not rent list with an outstanding balance. They couldn’t tell me the context of the balance.I offered to pay the balance anyways as I had to pick up family from the airport. They couldn’t accept payment and couldn’t even guide me to the proper department to pay. After standing for some time on hold I decided to hang up and leave.Never renting from enterprise ever again.
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January 2024 by arlea molina
The staff is great and friendly. I return cars from my customers and they never give me an issue.
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January 2024 by Cristian Diaz
This place was such a great experience. I was so stressed out to hear my car needed a new engine but once I stepped in through the doors the girls at the front desk were so great at making me feel welcomed and taken care of. I was given an Audi Q3 which was such an amazing car. It rode so smooth a d it was so take care of. I was able to extend my re tal for 2 wks without hesitation or any issues and when I returned the car it went so smooth I would recommend this place to anyone and everyone looking not only for a great staff but great cars. Thank you again.
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January 2024 by Jasmine Fox
Nice staff, very professional. Easy to work with so it made it a smooth process.
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December 2023 by Jasmin tarrats
IM VERY HAPPY WITH THE SERVICEAND MS LE SHE WAS VERY FRIENDLYI GIVE HER 10+
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December 2023 by Engr. R Bakhsh
They are very rude and bully and they are very lazy and they don’t clean the cars properly, It’s dirty and smell bad.
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December 2023 by Mike Dee
Great service and personnel.Enjoyable and professional.
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December 2023 by Mary Mezzano
Great local branch. Folks there seem to care about their customers a lot. Can get crowded on the pre/post weekend mornings so plan accordingly.
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November 2023 by Luis Dumas
The staff were very friendly and professional. They worked diligently to help me get the best possible results for renting a car. I left very satisfied and relieved with the car rental. I was able to accomplish my tasks. I would recommend my friends to rent at this location. The staff helped me to enjoy the best experience possible renting at this location.
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November 2023 by Janice Barnwell
It was a pleasure working with Destiny. She was very professional and helpful throughout the process.
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November 2023 by HANNAH FRENCH
Friendly service. Got me on the road immediately.
