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November 2023 by Madison VanDerlinde
I rented the Mesa Campervan for a trip from Los Angeles to NYC. I had a great experience with this company. The van operated perfectly, no problems. The employees in Jersey and Los Angeles were friendly and helpful. I would definitely recommend this business to others who need a campervan.
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October 2023 by Anna Soczyńska
Its my second time with theirs vans and im always happy with how its going. Good condition of beds, kitchen, kit of space, sets and strong car. Contact with team is always available by phone and they're ready to help. I wish I can leave personal review for our guide Forrest Holmes which was always for us with any questions and kept in good cooperation during our trip. He gave us a couple tips about ways and helped in hard moments. We rented there and can highly recommend office in NYC.
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October 2023 by Jackson Allen
This is our third time using escape vans and another great trip. The vans are clean with their own unique design and always get questions when you’re traveling. We picked up at the NYC location and Forrest was extremely helpful in getting us set up and on our way. Great all around experience
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October 2023 by Bethany Carpenter
Escape Campervans rocks! This is our 2nd year booking a van and we plan on doing it again next year. The vans are great, the customer service and communication rocks, Forest at the JC location was a pleasure. Hope the price doesn't increase again ?
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October 2023 by J.-Freddy Pien
Very nice van! We had no complications. The only thing we had wished for within the kitchen-kid, was a sharp kitchen-knife, a scissor, a sponge and a kitchen-towel.
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October 2023 by henry whalen
We rented a Maverick van for a 3+ week, cross-country trip.It would have been nice to have been able to choose and pay for a mileage package up front because we could only estimate the large end-of-trip cost for additional mileage (as is, there was 100 miles/day pre paid for, for the Maverick).The age of our van was also evident, 360k+ miles at pickup, especially climbing to the high plains of Wyoming and Utah, and even general highway driving at times.Overall, we had a great time, the van was comfortable and roadside assistance/customer service was very responsive and helpful when needed. Would probably recommend more for shorter trips until Escape can offer better mileage packages and/or the option to pick a newer vehicle for extended length trips.
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September 2023 by Casey Eisenreich
This was our 3rd time using Escape Campervans but first time at the New York/New Jersey location.The staff was super friendly and helpful during the pick up and drop off process. They were clear about all of the options and information needed about the vehicle rental.We rented a Maverick and it was just as expected - some of the vans are on the older side but we had no issues with the van or any of the features.Would highly recommend Escape to anyone looking for a semi built out van life van for a quick adventure!
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September 2023 by Laurent Vancaillie
We booked our trip trusting the Google reviews but our experience turned out to be totally different and not satisfactory at all. Aside from different "small" issues like the driver's door that was not closing properly, the windshield wipers that needed to be replaced, the kitchen kit (extra) that was not complete and the delay at pick-up, we mostly suffered from the fact that water was dropping inside the van from different places and on the mattress. The same happened with the roof tent, when it rained mattress was wet. We mentioned this to the support which was very reactive but couldn't offer any solution other than visiting a repair shop ourselves and possibly immobilizing the family for a full day or more. Switching vehicle was not possible after support contacted the local office. They offered to foresee a compensation upon drop-off. At drop-off the employee from the local office was not aware of the compensation and there was no senior person available to take a decision as it was Sunday. We had to leave as we had booked tickets that day to travel further, they told us we would be contacted by the local manager the day after. That was done after we had reached once again to the support. The local manager minimized our issues and closed the discussion.update: we were contacted by the corporate support after we returned back to Europe and they offered additional compensation. Of course we would have preferred no issue but at the corporate level they assumed their responsibility in a proper manner.
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August 2023 by Iain McIntyre
We hired a Maverick from New Jersey in August and had a great two weeks driving to Catskills, Niagara, 1000 Islands, Lake George, Cape Cod, Mystic and back. The van's small enough to fit in normal parking places and camping sites but is large enough to fit all your gear and give a good view of the road ahead. You also get a few looks, smiles and questions because of the paint designs.
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August 2023 by Jamie McClown
Everything worked and was very simple to operate. Staff was friendly and helpful. And the whole check in and check out process was nothing like a normal vehicle rental - no waiting, very smooth, relaxed and without surprises. We will do this again! Only regrets are the extras we didn't order but should have (rooftop tent and camping chairs).
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July 2023 by tonya graham
The NY office was left with an obviously newer employee on his own and send out vans on the day we picked up. We were able to resolve all issues by calling the main line on the phone.The van was as expected. It was clean and with a few reminders to the employee we left with everything we rented. 14 days into our 15 day trip we got a flat tire. The roadside department was awesome. We were swamped for a spare and sent back out to finish our last 250 miles!When I returned our van to the Seattle office they were well organized and the return was done with ease.Overall the trip went as expected!
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July 2023 by Alley Nilsen
We picked up the Maverick in SLC, for 12 days. Drove to the west entrance of Yellowstone, did the grand loop, Grand Teton, Park City. Then we drove all the way down to Capitol Reef National Park (to Bentonite Hills) and back to SLC. Overall, it was a great experience! Cooking was easy, storage space was as expected, easy to drive, and excellent customer service.
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June 2023 by Lisa Salter
We had a great escape! It worked out super well having accommodation for a family event. Very comfortable and good service.
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June 2023 by John Fremlin
Website availability does not match actual vansI booked a campervan for a three day getaway. On the website there were multiple vans available. The choice looked great!They sent an email saying the booking was cancelled. I missed the email and showed up for the van. Apparently they have only one and allocated it to someone else. It looked a bit dented.Feels like easier to just rent a van from someone on Truro
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May 2023 by Kalayda Barletta
I have rented from Escape Campervans multiple times but my experience with Forrest at the New Jersey hub stood out above all others. Forrest was extremely personable and helped my partner and I find our way home back to RI as we were unfamiliar with the metro system. He was so friendly and helpful and without him our trip would've ended on such a stressful note.