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August 2025 by Soul Patch
Awful! I’ve taken in 3 packages in FedEx boxes only to be told it’s not the correct t FedEx box—buy one off the shelf and repack. It’s ridiculous considering most boxes received on their shelves are used Amazon boxes. UPS better hands down.
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August 2024 by Sheryl
Just blatantly ignored for 20 mins. Just say something to let me know you’re busy Jesus.
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July 2024 by Max Md
I had to create a self addressed label with an outgoing package for visa purposes and it required some “figuring out” to do. Marcus was able to help me promptly and also suggested the best shipping option. True professional.
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July 2024 by mimi c
I had a really good experience. Dymond was super helpful! She is the best!!!
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July 2024 by Y G
Employees stand around chatting and staring at their nails during the busiest time at noon. Everything is self service here don't expect support. Whole point of creating your own labels and packaging at home is to make things easier but these employees are so lazy they tell you too scan your own confirmation of drop off receipts...
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July 2024 by Maria Reyes
I received exceptional service from Juan and the Teriyaki girl, they answered my questions and treated me very well and quickly. The service is improving.
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June 2024 by mariela suaya
Bad client service
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June 2024 by Tina Jacob Sandhu
If I could give 0 stars I would . Horrible customer service and terrible service even. They really need to hire better people. Beyond unimaginable experience
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May 2024 by P B
Great customer service and clean facilities. Shout out to Juan who attended us on our quick visit to drop off a box! Great staff! Thank you folks ??
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May 2024 by Karina Mark
Lazy, slow motion workers , who love just chatting with customers yada yada yada ,and don't care that line is growing every minute. The scanner for shipping didn't work as well...
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May 2024 by Millie Rodriguez
A little compassion goes a long way for customer service. Went in at 9am when they opened on 4/22. Asked for help to send a fax as I've had back surgery and walk with a walker bcz it hurts so bad to stand. I then asked for help again, she walked over, tapped the card machine with her nails and stood there. Thanks for the help! Not! I left to go elsewhere
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April 2024 by Daisy Jin
NEVER COME HERE
EXACTLY the same situation as the other comments stated, rude and lazy.
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April 2024 by Woody Wei
Worst service ever. Horrible attitude, closing early, ect
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April 2024 by Jiří Kilevník
Extremely bad experience. Employees are very rude and don't want to help at all.
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March 2024 by Ng U
Bad customer service, very rude from a female African american staff
