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March 2025 by Meredith Young
They were kind enough to assist us quickly with a tire problem. Great crew.
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March 2025 by Joseph Keenan
Absolutely the worst Firestone I have ever been to. Manager & staff are rude and try to over sell you on services you do not need. It’s unfortunate that you cannot trust anything they tell you. Terrible attitude from staff. Do not go here!
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March 2025 by Michael Poppleton
I live in the neighborhood. I had a flat & they serviced me in a reasonable time. I will be back to try a bigger car service with them. Thank you.
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February 2025 by Tiffiney Ross
I would never go back here they told me they the topped off all of my fluids and lied when I took my car to the mechanic I had zero steering fluid after requesting that they refill it I didn’t have a leak either they just did not do the job as advertised I’m wondering if they even put oil in it wry dissatisfied
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February 2025 by peter rosetta
it went great. one point, if YOU could adhere to scheduled appointments, it would be better.
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February 2025 by Elizabeth McInerney
I came in on a Sunday afternoon without an appointment. They moved quickly, were honest about wait times, fixed my car with a $7 part, changed the oil, and it was done within a couple hours. I have never had that easy of a time in a same day scenario. If I could give you an 11 I would.
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February 2025 by Stephanie
Customer since 2015. Went there for a wheel alignment but was sold on the 9.99 vehicle inspection. Checking the battery and brakes as well. Was told that my rear breaks were metal to metal and it was dangerous to even leave driving the car away. Was quoted for rear rotors, brakes, and new battery. It was also said my battery was about to die. The man said it was serious and leaving would dangerous to do so with the conditions of the brakes. I got all 4 rotors and front and rear brakes replaced exactly 1 year ago. I took the car to my personal mechanic to verify the condition of the brakes. The brakes were perfectly fine. The battery is also not about to die. Trying to take advantage of women who the workers think know nothing about vehicles is disheartening. Firestone scammers. Please reevaluate your workers and their practices. We're not all idiots. Your money empire shouldn't be made on scamming your customers into services they don't need. Avoid at all costs.
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February 2025 by vinay chowdary
I went to get my two front tires replaced, but in the process, they scratched the rims. I only noticed the damage when I got home. Fortunately, I had taken pictures before and after the replacement, so I immediately called and informed them. They asked me to bring the vehicle in so they could inspect it, and I agreed.
The next day, I went back and showed them the pictures. To my surprise, they dismissed my concern, saying that scratches are common when replacing tires. They even asked me how else they were supposed to remove the tires without causing scratches. In the end, they offered to send the rims to a shop for repainting but insisted that I pay 50% of the cost. I refused, as all I had asked for was a simple touch-up, which they declined to do.
You failed to do the job properly and yet have the audacity to question me in return. Thanks for your service.
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February 2025 by Regina Cappio Wilson
Easy to book. Fast service. Really kind and attentive staff.
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February 2025 by Ian Arias
Anderson and the enitre lcoal team have been EXCELLENT in taking care of both my Tesla Model Y most recently and also FJ cruzer when i had it. They have always been attentive and deligent in addressing the things impacting the performance of my vehicles on the busted streets of NYC and NJ.
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February 2025 by Eduardo Diaz
Bad experience, they are repair my car, just charge to my credit card a new battery $300...my car have the same problem, not waste time in firestone auto repair..no honestly
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February 2025 by Timothy Liebe
Mostly a very positive experience, though they conveniently didn't have the most inexpensive tire that fit my car available.
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January 2025 by JT Franchuk
This Firestone is a trustworthy place to bring your car. Store Manager Anderson, helped me uncover some bad work done to my car by another location. He took time to listen to the issue, test it, and explain in detail to me what was going on. They fixed the issue and helped me get my car safe again. I have never been treated better or had better service and I’m incredibly grateful to feel I have a place to go that I trust.
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January 2025 by Franklin Joshua Francis
I made an appointment today (01/10/2025) at 10.00 AM for 2017 Toyota Sienna tire change and I was inside by 9.58 AM.
But I was waiting for the quote until 10.45 AM, since their computer was not working and I left the store without installing.
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January 2025 by Angelina Mullins
Anderson is the best! He's incredible at what he does and is so quick to answer questions and look at my Bronco when anything is wrong. He always does his best to fit you in. Thanks Anderson!
