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November 2023 by Maurício Tiberio
Went there to fix my watch and Gabriel was very helpful and attentive
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August 2023 by M P
Went there to change battery and watch strap. The person who was there was very helpful. They didn't have strap in stock but he helped me by guiding how to get it.Thanks a lot for the good service
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July 2023 by C L
I like fossil, they are good quality and with reasonable price. And thx Justen and Gabriel make me feel like shopping in a luxury store!
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July 2023 by Toughdeer
Amazing customer service, had a broken watch gotten as a gift for me. Got an exchange for a new one and store credit, thankyou so much for this. Really makes me keep faith in fossil.
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July 2023 by Hamza Udaipurwala
Great customer service, listened carefully to the issue and was ready for replacement.
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May 2023 by Kamlesh Haria
This is an amazing place for watch lovers. Excellent service by Mr Gabriel who was very polite and helpful. He did small fixing required for my watch.Thanks a ton Gabriel!
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May 2023 by Ryan Aquino
Gabriel was extremely helpful. Great Fossil location!
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January 2023 by Anastasia Ladouceur
Harold was such a sweet rep. He was patient with me as I chose a new watch since one of mines was broken, and did a quick- fantastic job replacing the batteries from my other two watches! He manager was also great and polite! Awesome service!!
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December 2022 by Diana Molinares
Friendly staff, I went there to engrave my watch, was quick and easy
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November 2022 by Tech Soul
Mr Gabriel is great there. I met him for my band that was broken. He fixed it and replaced the item that was broken. This place is actually so awesome, I have always had satisfied services from this store. Mucha gracias, Gabriel.
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October 2022 by Gaurav Sharma
Hi, I went to Fossil Store - Newport Mall, New Jersey and I am very happy with customer service of Alo. She was very professional and courteous. Good Job done Alo?
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October 2022 by Johnathan Metcalf
Incredible service quick great selection should be everywhere. Special
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August 2022 by Sal Fama
Alo took care of me and helped to replace my hybrid batteries complimentarily, and then masterfully presented some of Fossil’s newest watch types which led me to multiple purchases. She answered every question I had, was genuinely happy to be present and helpful, and had phenomenal depth of knowledge.
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July 2022 by Rohit Srinivasan
The staff was very polite and understanding to my issues and concerns. I had a Fossil Gen 4 and wanted to do a Trade-in. The staff was aware of the situation with the Fossil Gen 4 and provide me with a tade in offer. The place has some good collection of watchs. Currently i am very happy with my Fossil Gen 6.
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June 2022 by Youssef Saied
This store is the perfect example of the best customer service they helped me find the watches i wanted to get and they were very very very patient with me during all of my multiple visits to the store this is the only fossil store Iam going to from now on