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September 2021 by T M
DO NOT GO HERE!!!! If I could give this place negative stars I would. My mother bought me a cross and chain for my birthday last year, and then had to take it back again in January because the clasp broke. Now the chain started to turn black and rust.. they told her that it was a 14K 16inch chain when she first bought it, but it turns out they sold my mother a FAKE gold chain that was actually 19 inches. When we went to the store to ask for an exchange or refund, they didn’t want to hear it and said that we are confused and must have bought the chain at Macy’s or switched the chain. Mind you, myself nor my mother do not buy any jewelry from Macy’s or any department store nor do I have another chain to switch it with, so why would we waste our time in going to this jewelry store more than once about this situation if I didn’t actually get it there? If you read other reviews, you’ll see that we are not the only ones that they have sold fake jewelry too. The Chinese couple are the most disrespectful people we have ever met, especially the husband. They insisted that we give them a receipt (obviously we wouldn’t have from almost a year ago), so we brought in our bank statement and they still yelled and insisted that they don’t sell fake jewelry or 19inch chains. This place needs to get shut down!!!
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August 2021 by T M.
DO NOT GO HERE!!!! If I could give this place negative stars I would. My mother bought me a cross and chain for my birthday last year, and then had to take it back again in January because the clasp broke. Now the chain started to turn black and rust.. they told her that it was a 14K 16inch chain when she first bought it, but it turns out they sold my mother a FAKE gold chain that was actually 19 inches. When we went to the store to ask for an exchange or refund, they didn't want to hear it and said that we are confused and must have bought the chain at Macy's or switched the chain. Mind you, myself nor my mother do not buy any jewelry from Macy's or any department store nor do I have another chain to switch it with, so why would we waste our time in going to this jewelry store more than once about this situation if I didn't actually get it there? If you read other reviews, you'll see that we are not the only ones that they have sold fake jewelry too. The Chinese couple are the most disrespectful people we have ever met, especially the husband. They insisted that we give them a receipt (obviously we wouldn't have from almost a year ago), so we brought in our bank statement and they still yelled and insisted that they don't sell fake jewelry or 19inch chains. This place needs to get shut down!!!
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April 2021 by Serena Rivera
I went into this jewelry store today to replace a stone that fell out of my name ring and I simply asked the older woman which was the owner for 19 years she said she’s been at that establishment if she can weigh my ring and the weight of my ring was 3.6 I wrote it down on the ticket receipt and she insulted me she said oh you don’t trust me I said you’re not supposed to trust anyone she then said she wouldn’t do the service to my ring which only leaves me to believe that she was going to steal grams of gold out of my ring from me. DO NOT TRUST THIS JEWELY STORETHEY ARE STEALING GRAMS OF YOUR GOLDWITHOUT YOU EVEN KNOWING. THEY ARE THIEVES!!!!!
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December 2020 by Kayla Z.
Awful repair job. I was told this was a gold link but it's obvious that it was just poorly glued together.
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July 2020 by Juan Gonzalez
The couple are not so knowledgeable, esp with coins . He asked me what i currently pay and then tried to double the price on a specific item. Complete rip off! He will tell you he is busy so he can take advantage of the customers who dont know much, it is all to deter you from getting what u want at the price it should be. I can understand making a dollar, but at least have some passion and a moral compass. GREEDY. I will NEVER walk into that store again . Sincerely -@ttrgfx_
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July 2020 by Jesse Shah
Ladies at store were very helpful. Well organized store and reasonable price.
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January 2020 by An gelika
Total Rip off these 2 married dokeys gave -85$ for pure 24k gold 2lbs of pure gold for 85..worth 3000 to 5000 in weight alone ....no good
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November 2019 by J Benny
DO NOT GO HERE! PEOPLE BEHIND THE COUNTER ARE RUDE & ARE LOOKING TO RIP PEOPLE OFF. ASKED FOR A SPECIFIC CHAIN AND THE CHAIN WAS POOR QUALITY. STAY AWAY!
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October 2019 by Denise M.
They were very rude no customer service skills whatsoever . I'm very effy with my jewelry especially leaving it behind for 4 days to be fixed I asked her to make sure we get every thing we handed her right back and to ensure it will be safe to put my mind at ease she through the jewelry at me told me to get out go else where nice customer service skills most of the jewelry is fake there any way
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October 2019 by Sebastian August
probably the worst shop ever. Please do NOT go here for any service. Extremely unprofessional way of
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May 2019 by Jairol Blanco
I purchased a Michael K Watch Rose Gold. $350 but is a fake watch. I wish i can sue those people.
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May 2019 by Olivia Garcia
They are thieves,I brought in a whole bunch of silver jewelry I wanted to sell and they wanted to pay $5 for all of it.They probably thought I came from Pluto and desperate for money.To those people that this store ripped off ,report them to the authorities or they will be ripping off a lot more.
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April 2019 by Alpha AquaOG™
These people are great with there personality but when it comes to selling there jewelry there are the worst . I bought my fiancé and I our engagement rings with the wedding rings and they changed black . I also bought myself a chain with an angel and they also changed colors. And when I went back to confront them they said it changed black because of the air. I do not recommend anyone to going to this place it’s ashamed how they are still selling and still opened smh. Please be careful
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March 2019 by Widalys Garcia
Great products
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March 2019 by Alpha AquaOGâ„¢
These people are great with there personality but when it comes to selling there jewelry there are the worst . I bought my fiancé and I our engagement rings with the wedding rings and they changed black . I also bought myself a chain with an angel and they also changed colors. And when I went back to confront them they said it changed black because of the air. I do not recommend anyone to going to this place it's ashamed how they are still selling and still opened smh. Please be careful