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December 2023 by Ashley Wells
they’re supposed to open at 9 and it’s 9:35. no one knows what to do or who to call. came here for medicine before my surgery and never again?
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March 2023 by Scott Franklinn
The folks here have gone out of their way to take care of me.Usually when a kerfuffle happens or there’s some sort of issue, they go out of their way to make it right. That’s about the best review anybody can legitimately give.Customer service, reasonable folks being friendly; can’t argue with it.Oh yeah… They deliver to me!
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December 2022 by Rivra
Never enter this pharmacy, they keep the medicines. They tell you that they don't have it available but that they are going to request it and as soon as they have it they deliver it to your house, lies… lies in the end they play crazy and never deliver the medicines. The worst pharmacy!! On the other hand, if you are going to take the covid test, they give you the stick so that you can take the test yourself and give it to them so they can send it to the laboratory, BUT THAT NEVER HAPPENS, THEY NEVER SEND THE TEST TO THE LABORATORY THEY WILL NEVER GIVE THE RESULTS AND TRY TO CONVINCE YOU THAT THE ERROR IS FROM THE LABORATORY AND NOT FROM THE PHARMACY. BE CAREFUL OF THIS PHARMACY VERY FRAUD.
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November 2022 by Wallis Reyes
The staff are loving caring and responsible with your medicine and the delivery guy is such a beautiful person super responsible with your medicine and brings it right too your door im super stasfire with the horizon pharmacy
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September 2022 by Francieli Poleo Medina
Good service and kindly staff. Thank you!
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August 2022 by Kwamane Jackson
This pharmacy is the best with their outstanding customer service. Jackie being the top tier of the pharmacy. The even deliver the medications and they care about all their customers! I LOVE it & the staff always make sure they customers are always first!
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March 2022 by john lindsey
They are nice and really try!! And sooooo much cheaper!!!! never to to Walgreen without checking them. At most one person may be in front of you. They deliver!!!!
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March 2022 by david cruz
Great service. Jackie, especially went above and beyond to answer questions and simplify things. Cool and classy. And they deliver to Greenville!
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February 2022 by Shitij Malhotra
I had my pcr test done 4 days back but haven’t received the results yet. Also, i was asked to perform the pcr test on my own - not sure if this the norm now
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January 2022 by Miguel Molina
Got my covid test there on the 5th at 11am, they didn't get it to the lab till the 7th at 9pm. SMH. They took longer to send out samples to lab than lab did to process it. 2.5 days to deliver a test sample is not ok! Also, the young woman working there at the time was short and dismissive in her responses to my questions. Def can find much more efficient in JC for a covid test!
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October 2021 by Anna Lee
My husband and I are new to Jersey City so we're shopping for new MDs etc...I happened to get my script filled at Horizon Pharmacy, which was in the same building as the first MD I tried, unsuccessfully. The pharmacy techs suggested trying the MDs upstairs so I did. Because of their recommendation I found a fantastic practice. On my husband's first MD visit, a script was called down to Horizon Pharmacy but they had trouble filling it because there was a mistake related to the DOB the insurance company had on file for him. Adriana, the pharmacist, called the insurance company and REALLY went to bat for us, stating that it was irresponsible for them to deny a patient his meds when there are alternate ways to verify his identity. the insurance company kept saying the only way to fix it was to get my husband's company HR staff to fix their mistake. Adriana reminded them that the mistake could have been made on THEIR part, and this was a med that the patient shouldn't be without just because of the mistakes of others. This took 30 minutes of Adriana being bounced around on the phone by the insurance company. When they said there was nothing they could do, she gave us 10 pills "on the house" until we could get the matter straightened out and fill the entire script.This experience exemplifies what it means to be a patient advocate. Adriana and the staff at Horizon Pharmacy really care about their neighbors, and aren't afraid to take the time and energy to help them. This is definitely our go-to pharmacy!
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September 2021 by Tim Stuckey Sr.
Great service, with a wonderful dependable staff. Never disappointed.
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June 2021 by Nina Thigpen
Wow, super knowledgeable and helpful! I called 3 different pharmacies before this one and no one knew what was going on with my prescription, but this place figured it out.They even called the other pharmacies and my doctor for me to get it straightened out.Thanks a lot!
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May 2020 by Tara Gosik
I am so annoyed this i gave my script on a Fri they didn't have it they said they will deliver next day never did, i called every day and they just give the run around its Thursday and still waiting! Good thing this isn't a heart medication or something worse
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March 2020 by Elizabeth Cotto
The staff in this pharmacy are wonderful. They never make you wait and they offer free and reliable delivery. I highly recommend them to anyone in the area of grove street and all the patients that attend community alliance
