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March 2024 by Justin Benjamin
What can I say... I had a challenging year. I was terrified about today. Lily dominated. She saw I was stressed. Insisted all was going to be okay and she came through.
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February 2024 by Sanket Gaikwad
I recently had my taxes filed at H&R Block and couldn’t be happier with the service I received. Mr. Alain Chahine went above and beyond to ensure my tax filing was seamless and stress-free. His expertise and professionalism shone through, making what is usually a daunting task feel effortless. I highly recommend H&R Block for anyone looking for reliable and efficient tax services. A big thank you to Mr. Chahine and the team for their exceptional work!
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February 2024 by Ricky Torres
The angel was kind of standing and expedient.
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February 2024 by GeminiJedi82
My Analyst Tereza is the absolute best there's no need to go anywhere else
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May 2023 by Junlu Xie
Walk away if you are expecting some professional help.We paid a few hundred, and end up going back and forth with issues we found on our end, fixing and stressing about the taxes, while getting zero help from them. The lady Habiba, who was supposed to be a senior professional, didn’t realize she never filed our doc until we ran into the brunch to tell her; also made unprofessional and random mistakes on our documents, and not offering help when we discovered it.Working With them is a huge mistake, but who knows a “professional” brand that’s been saying they r helpful can end up being a disaster.
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May 2023 by Talia Cadet
I have called and been to the office around 4 times about filing an amended return, but there is always an issue with BlockWorks which is the company’s software. I’m going to another location to see if they might be of better service.
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May 2023 by Chaminda Marabage
Sandeep is very quick, friendly, knowledgeable professional Tax service provider at H&R Block 134 Newark Ave , NJ 07302
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April 2023 by Noor Isbeih
You would expect a tax expert per H&R advertising, but actually what you get in reality is an employee who enters your information into the software, I would say that's fine, but the employee didn't know basic information about my tax situation (which is common), and they should know as an "expert"Having to correct the expert 5 times when entered false information is a big red flag.I should have walked away, but also they don't provide you with pricing prior to consultation, and they would charge you for that.Never again H&R
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April 2023 by Minahil Tauseef
10/10 recommend! Super quick and easy process. We were done within an hour. Had a great experience with Alain Chahine!
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April 2023 by Parakram Majumdar
They are very good at what they do, and have a network of experts they can reach out to for complex/niche questions. Committed to finishing on time and getting you the highest refund. Most importantly, they are responsive, and always get back to you.
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April 2023 by Joe Smith
They are an all-star team at this location!! I made a last minute appointment, and had to travel from Newark and was taken care of right away. They made my tax season very smooth and would make sure to go back to this location again.
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March 2023 by Kimberley Negron
Maria Flora is hands down the best! She’s been preparing my taxes for a couple of years now and I will continue to do my taxes with her. She is truly professional and very knowledgeable.
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December 2022 by Dave L
Impossible to communicate with even after they agree to take you on as a client. The worst is they argue with you to cover up their forgetfulness. Very unprofessional in my experience.
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July 2022 by Nebyu R.
If there was a way to leave 0 stars, I would. I had an experience tonight that was beyond upsetting. HR Block prepared my taxes and NY charged me a $120 underpayment. That wasn't the issue. I swung by the office and the clerk told me to come by on Tuesday at which time someone would look over it at no charge. I was reluctant because the amount was so small, but he insisted that there would be no charge. When I got there on Tuesday, I repeated this to the agent as well as the lady behind the desk. The lady said I was misinformed and there would be a consultation fee. I told her I was NOT interested. She cunningly persuaded me to speak to the agent who would then assess the bill and determine whether I would be charged. I told the agent that I'm not interested in paying a fee but he convinced me that he'd look at it and "normally it would be a $50 but he'll take a quick peek at the notice." He did 4 mins of so-called work, which was him referencing my gross income in my W-2 and cross-referencing the notice against what HR Block initially prepared when the filed my taxes. This was 4 mins of "work". Ultimately, he concluded, I might be better off paying the $120 underpayment penalty. He led me to the desk....and you guessed it....he hit me with a $50 fee. This is beyond unethical. This is straight theft. I was and still am infuriated by this. I will NEVER GO BACK HERE AGAIN. Was $50 worth losing a loyal customer of over 10 years? I have reported this to corporate. This is not about $50, it's principle of the matter. That was wrong on so many levels.
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June 2022 by Jose Sanchez
Terrible service, you’ll be better off rolling dices to do your returns, more knowledge in the dices than in this office.
