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February 2024 by Nisarg Kumar
Damn Good
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February 2024 by A P
I am quite saddened to see what has become of the store. OK... there have been things beyond their control; COVID, the Economy, E-Commerce, and so on. But... the store is more like a desert. A vast empty wasteland with no one around to answer your questions, or help you find an item. Then, there are the pricing gimmicks, as in "Buy one at $35.00, second one 50% Off". Which means that they trick you into buy two... by over-pricing one... and both end up costing you the $35.00 for the first one, and $17.50 for the second one, which is a total of $52.50. When you can get the same item, for $15.00 some place else! I don't blame the store's Manager. I blame the C.E.O. and greedy shareholders who think every customer there is dumb. We are not! Please... save the damage-control rebuttal. Just fix it if you want our business.
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January 2024 by Maria Cecilia Perez
Excellent place great prices
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January 2024 by Price W Klockner
Not much to pick from here, the selection at this store is pretty week and the amount of people In there reflected that. I would go to Macy's which is in the same mall.
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January 2024 by Fatima Gomes
Varied of products. Good
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January 2024 by Xiomara Castillo
First time I got a facial done, at the Jcpenny salon by Mint .. She did a great job on my facial and her 5min head and shoulder massage where the best !! Very much needed it and highly recommend her !! Fyi her name is Mint she's only at the store Mondays and Tuesdays!!
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January 2024 by lh sun
This shopping mall is large in scale and sells various types and styles of clothing, bedding, watches, decorations, and children's products. . . . . All. The prices are affordable and the staff have good service attitude. I like to shop here and there are many people shopping.
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January 2024 by mohamed djerouni
Good store
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January 2024 by Lucy Huang
Inside Newport Mall, has a photo center
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January 2024 by Alex Wawroski
This seems like a nice place and I've enjoyed talking to the employees in the past, but I can't recommend it for watches.A friend gifted me a watch with a metal bracelet from another branch, along with a service plan, and told me to bring it to my nearest JCP to get it fitted. I took it here the day after, they seemed stressed to be doing this service without the commission, and then had to give up because their tools were all in disrepair.If you find yourself in a similar situation as me, you can get the tools yourself online for less than the price of having a store do it for you, and it's a very simple, rewarding procedure. Otherwise, I'd prefer to buy a watch from a place I know will adjust and service it later, since a good watch will last you for decades and can be handed down to family members with different wrist sizes.
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January 2024 by jaime feliciano
Excellent place to cut your hair
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January 2024 by Mercedes Falcone
Always the best !
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January 2024 by Luis Farfan
Very good place, very good serviceVery friendly staff
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January 2024 by Ryanmichaelnyc29
How I miss the jcp from when I was a kidGreat displaysNear storesNice merchandiseThe store is filthyActually most jcp are these daysWhy are the racks and tables piled with so much merchandise you feel claustrophobicThe lights are always dim making it depressingThere is no holiday feelLike a ghost townWhy can’t jcp just get it right? So many attempts and failures at making the store popular againIt won’t take much!!!Renovate-which I heard you are, againBrighten the stores and have better salesAfter thanksgiving ALL stores had better pricing than jcpThis store needs helpEspecially this location
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December 2023 by Will Yang
This place should be SHUT DOWN. Couldn’t find more than 5 staff working in the store. When I found a guy working, he asked me to finish his “paper work” then he will assist me. End up knowing nothing about the stock. I asked if he can find me another staff, he ignored the question and said “if you can’t find it the the shelf, we don’t have it” while there is clearly stock available online. Only one cashier was open when there is a long line waiting forever. Typical signs of “we are about to shut down, sorry for the laziness but there is nothing we can do”. Lol