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September 2023 by Vasyl
This place is not good for unloading. According to my experience they don’t keep the appointment time. Here you can spend a lot of time to unload you. With such an attitude, it is impossible to plan your day. It can take 4-8 hours, maybe more. As luck you are. An inconvenient entrance into the door. A big traffic because a lot of trucks are there. Parking is available on Fairmount Ave.
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September 2023 by Robert Tolen
Drivers be prepared. Tight parking. Small warehouse and long wait times unless you're LTL. I read the reviews and thought "How bad could it be". Appt was at 10. I arrived at 8. Got in a dock at 11:30. Did not get unloaded until 15:45. $250 lumper fee and missed my next load appointment time.Workers are nice and they understand it sucks but they can't do anything about it. I was told it's not necessarily by appt time but if they have the space to unload you. I had 26 pallets. They had to stack and rearrange product to get me in. I was the last truck to leave.Won't be coming back here. Building too small to handle their ordered product. Drivers get the short end of the stick. The dock workers have great breaks and good conversations with each other. This is a management issue for sure.Good luck. But if you're reading this it's probably too late.
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August 2023 by JM gomezsantiago
TO ALL TRUCKS DRIVERS !!!8/25/23this place SUCKS!!!I have an appointment for 10am and be here since 9am, it’s 4pm and they’re not unloading yet.I think that the short Mexican guy who drive the forklift likes black guys cause he gave doors to 2 of them and I was here first, looks like he don’t like his kind CABRON! LAMVE BICHO !!!
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July 2023 by Cesar P
If you do not want to waste valuable time, do not deliver in this place, more than 7 hours to unload, they do not respect the valuable time of the driver. I will not return to this place. always with the excuse that they don't have space, so why ask for product. ???????
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July 2023 by Vikas narwal
Good place . You can park on the street in night . They open at 6 . Very good and nice people. Work so quick .
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June 2023 by KingJRZJ
I only gave them 2 stars because I was able to get unloaded in a timely manner(less than an hour). With that being said, at the heard of my trailer one pallet(out of a full trailer) fell over halfway. They try to tell me I (the driver) had to put it back together or pay a lumper fee. So I ask how much the lumper fee is......the lumper doesn't know....So I speak with my company and then go back to see if they figured out a price. Still they don't know and now they only take cash and don't have any receipts?? I told them that was shady and I'd let them know what my company says. A few minutes later they come out and say the lumper will help me for free. Avoid this place if you can follow drivers.
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June 2023 by Marcelo 1975
They take 3 hours for 12 pallets got here at 6am it's 9am still here, no consideration at all for drivers timeAvery 10 minutes the forklift guy goes outside for a cigarette ??
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March 2023 by Кирилл Чесноков
Good people work, quickly gave the door, quickly unloaded, quickly gave BOL. Very little room for maneuver, a lot of tracks, pits on the road.
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March 2023 by Kiryl Chesnakou
Good people work, quickly gave the door, quickly unloaded, quickly gave BOL. Very little room for maneuver, a lot of tracks, pits on the road.
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February 2023 by Maribel G.
Worst customer service I have seen in my life. Very rude including the manager Gennaro and Ana Maria they have no respect for customers. The warehouse is very dirty , merchandise is full of dust I don't think this place gets too many visits from Health Department.
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February 2023 by Ana Vega
Jetro gets 4⭐ for good selection on products that I use.... unfortunately customers have a bad habit open boxes and not purchasing and THIS IS NOT ACCEPTABLE.. My issue on this visit (and priors) was the cashier Haydee. Everytime without fail she always miscounts everytime... Also when I use cash the cashier walks away to use dollar counter machine and I don't agree with that. What if part of my the cash is lost, misplaced or stolen?? Jetro please improve on some of this issues. These problems are NOT new. I've shopped for years and is the same old issues.
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November 2022 by Joao Oliveira
Careful parking on the street, usually it’s no problem, but last night everybody got ticketed.Tight spots, slow unloading.
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October 2022 by Eren Dursun
The worst Place to deliver a Load. Do not take a load here. The docs are very tight trailer landing gears scrape on the dock. Alot of truck traffic.
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September 2022 by Ranjeet Singh
Caution ! Caution ! Very congested for big???rig, not enough space for backup to doors, long nose specially be alert don’t come here. Good for 27’ 48’ and other small trucks, am never come back on this location, they waist lot of time if they have enough space for product they will finish u quickly other wise they wait for there customer to buy and hold ur trailer on dock and move one pallet in couple hrs, bad policy for a reviver. Drivers stay away this place.
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September 2022 by Miguel Menendez
Truck drivers , be prepared to be here for a long time to get unloaded, they take about 2:30 hrs to get unloaded, after you get a door , the process it’s very slow and if you have an appointment forget about it , they don’t meet the time so plan on being late for your next pick up