-
March 2024 by Gabriela L
I had to tell my boyfriend to sop buying me jewelry from Kay. He has bought me 3 pieces and all 3 had to be bought in for maintenance within a year from me receiving them. They looked pretty but stones feel out, chains broke and various pieces just fell off. Terrible quality. All of them are now sitting in my jewelry box, a symbol of wasted money.
-
February 2024 by Toni Coley
Patrick was very helpful in educating me on all things diamonds. He also helped me pick the perfect diamond for a very special occasion!
-
February 2024 by Dee Ant
Patrick helped me pick out a wedding band for my fiancee, and was so helpful and patient. I would definitely shop here again!
-
January 2024 by John Stelling
Never going K jewelers again first off my girlfriend went there to return the earrings the girl said that they're having sales today if she would like to pick something else out so my girlfriend did she said she gave her a sale never gave her the sale found them online $100 cheaper never did any paperwork did a fair exchange never heard of such a thing. Then we went there to bring them back and get our money back there was fake paperwork there my girlfriend never signs saying that we got insurance then one in the middle of getting our money back the manager says oh my worker was only trying to help you I said with fake paper work she had nothing to say watch when you go to the store should really be investigated by corporate horrible experience never going back also corporate could feel free to contact me
-
December 2023 by riti mishra
Patrick helped us pick the right Ring and was very sweet
-
December 2023 by sushant awasthi
Patrick was very helpful. Thank you Patrick !
-
December 2023 by jessica dominguez
Great service from Shania and Doreen they are very nice.
-
December 2023 by ciara rios
GREAT SERVICE! Doreen and Shania were amazing, they got us the best prices and deals, and stayed with us literally til the gates went down! left with a new diamond tennis bracelet and diamond earrings. 10/10 experience.
-
December 2023 by Shivram Iyer
Great selection of pieces. The staff are very good at working with your requests.Highly recommend Derrick, he’s very receptive to what you’re looking for.
-
November 2023 by Thomas Lee Aquinas
Shania is an amazing staff member. Very patient and kind enough to walk me through different products and payment plans. I’d give her a raise to be honest. Amazing person!
-
October 2023 by 2BeYOUtifulB
Great shopping experience and awesome customer service. My husband and I were there to purchase something to celebrate our 24th wedding anniversary. Patrick was very personable and pleasant. We never felt pressured into buying anything we didn’twant. And my husband end up buying more than intended. I’m extremely happy with my purchase. Thank you Patrick!
-
October 2023 by alyssa newell
I was just assisted by Patrick at the Pavonia Newport location. He was so warm and welcoming. Not only did he assist me with my jewelry, he listened when I was having a bad day. I would certainly recommend visiting him for any service you need with your jewelry or for a warm smile.
-
October 2023 by Dylan Burke
Carmela went over the top for my fiancé and I. We wanted matching rings and after the first trip Carmela sent us a link with a bunch of styles that we were into. She took the time to get to know us and really dial down on our final selection. We cannot wait to see them when they come in. Thank you Carmela for making this as stress free as possible!
-
August 2023 by Olga Camacho
I had the most amazing experience with the help of Shania. She was very patient and understanding of what it was that I was looking for. She was not pushy or just looking for a quick sale, instead she put my best interest first and foremost. I will definitely be returning to Kay’s and Shania for future jewelry purchases.
-
August 2023 by N PARRIS
Purchased my wife wedding ring in 2018 and recently contacted this Kay store to have my wife ring cleaned. Expecting to pay out of pocket, I not only got both rings purchased in the past clean and inspected at no cost. They also went an extra step and added my wife to our profile so she can now come in for routine inspection and cleaning for FREE!
