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January 2024 by Mathilda O
***************************** was attentive, and paid attention to what I said to her as far my budget super helpful and courteous. She was very professional I will recommend her to all my friends and family looking to buy a car
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December 2023 by Ph T
********************* is an outstanding advisor. Transparent about all costs and always helpful. I typically would go to a regular mechanic because the dealer can be costly but she makes the experience worth it. They also work with me on costs and are understanding about peoples budgets.
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November 2023 by Vic M
Very professional job servicing my new car for its first service. Warm and welcoming staff who listened and answered all questions & took care of all concerns.
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November 2023 by William Chicas
I came in around 5pm on 11/11, just to check some numbers out on a Honda Passport, I wasn’t expecting to come out with a car when I left. It just so happens that I left a bit past 9pm with a brand new 2023 Honda Passport. Jesse who was so kind enough to show my family and I a few models and let our entire family on a test drive. I knew from there that the Honda Passport is the car I wanted. Once we headed back inside to get some coffee and look at what the prices would be on this specific model, I knew then I was leaving with a car this night. Jesse was also willing to check the numbers on multiple cars. This shows his professionalism, patience, and attention to detail. He will work until we (the customers) are satisfied. He will find what you are looking for. To him no deal is closed unless the customer(s) is happy! To end the night, Jesse also gave me his contact information in case any questions arise and if I needed any help with my new purchase. Since my family was there with me on this experience, they now will be coming back to Metro Honda and Jesse for their next car(s). I will also be coming back to Jesse in a few years for my future car purchase! Would highly recommend to anybody I know that is currently searching or will be in need of car in the future and to those reading this review!
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November 2023 by Ajay Barot
My experience here at metro Honda was amazing because of Jesse James! He is a thorough gentleman and a man of his word. A man of promises and he delivers. He gives you the best experience beyond your expectations. He will give all his undivided attention and his patience is unbelievable. He’s easy going and he will 100% help you. He got us into a touring hybrid CRV and we couldn’t be happier THANK YOU
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November 2023 by Heath Ev
Jesse was an amazing help! After searching high and low for a car, I was very frustrated. Jesse was caring, kind, and extremely helpful. I have never met a better salesman! Thank you so much Jesse and Metro Honda!
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November 2023 by Shameel A.
If you are reading this review then please don't go there THESE PEOPLE ARE SCAMMERS They always lie to you there management is supere rude they tell you to come in and then they show you totally different numbers please don't go there
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November 2023 by Benjamin W.
Metro Honda was a terrible experience. on 10/25 I went in to look at a Honda Civic, but was told that the car wasn't ready for sale despite being listed on the website. I was shown a few other cars as well. I settled on a 2016 Subaru Forester that was listed online in the same price range as the Honda and went for a test drive. The actual price was several thousand dollars more than the price listed online. It seemed fine and I signed the papers on it and drove it home after scheduling some service to fix an A/C issue. I was promised that the dealership would cover the cost of that expense and any other issue that cropped up. When I got to my service appointment on the 28th, the shop was slammed and I was asked to reschedule, which I did for 11/4. The day before my new appointment, the engine started smoking and I immediately let the dealership know. I was encouraged to bring the car in and let the shop know what happened. After dropping off the car and waiting several hours I was told that the dealership wouldn't be servicing the vehicle at all since it was sold "as is", not even the A/C issue that I was promised. I took the car the Subaru dealership where it was last serviced before being sold to Metro and they told me that the previous owner brought the car in with the smoking engine issue before selling it, never had it addressed (which is why the Carfax didn't list it) and then sold it to Metro. I was sold a car that had catastrophic engine damage when the dealership bought it, and now I'm on the hook for $6-$7K to fully replace the engine. Metro wouldn't connect me to the General Manager and is now blocking my calls to the dealership. Avoid this dealership like the plague.
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November 2023 by Dougy C.
First off, the salesmen/women are exactly what you would expect out of car dealership just 10x worse. Second, their service department couldn't be any more horrible than it already is.My first experience, long story short, it took 3 separate visits and a complaint call to Honda Corp for them to actually find and then honor a warranty defect with my engine mounts.Thought I'd give them a 2nd chance(more like 4th chance). Had a rattling coming from either my sway bar or balljoints. Simple diagnosis. The service lady on the phone told me "Sure that's no problem you have a free 100 point inspection anyway so bring it on in and we'll take care of it in under an hour." So stupid me, I drive all the way there for them to then tell me it's going to be $180 and they'll take it off the cost of service fees if it needs it. Mind you, this was after I stood in front of their desk like a fool in front of 4 service personnel and not one person greeted me, I had to interrupt their ridiculous conversation to be rudely and half-assedly taken care of. Another waste of time, money and energy on this dump!!! Never going back!!. In all reality it's pretty par for course for this area though, customer service is none existent. Pity, I was in the market for a trade-in too. This is what happens Larry, when &$@% a stranger in a$$!
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November 2023 by Mya Michele
I don’t even know where to start. It was just an amazing experience. Jesse James was very professional and supportive all the way through. I can not thank him enough. When I walked in and I knew exactly what I wanted and Jesse along with his team did everything they could possibly do to get me out out there with the best deal. Felt at home and I highly recommend everyone to go check out Metro Honda. Great prices on vehicles and coverage/service packages at even better rates. Make sure to request Jesse !
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November 2023 by oro oso
Came here to get a used car. Tommy welcomed me and was courteous, attentive, and had an answer for all of my questions. He got me a good deal on my Honda civic, and I'm happy with it. I would recommend Tommy Sanchez at Metro for your next purchase of a vehicle.
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October 2023 by Zaida Diaz
Buying a car may be a daunting task but Jesse James made it a seamless and wonderful experience! I met him while walking into the location already with an idea of what purchase I had in mind. He was transparent and helped me expedite the process. Jesse was amicable and well mannered, super easy to talk to! The highlight of this entire experience is that I walked away with exactly what I asked for, a new car and a great deal! If you are in the market for a vehicle, ask for Jesse at Metro Honda!!! Thank you Jesse!!!
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October 2023 by Seeta Kisso
I had an amazing experience with JESSE!! He went above and beyond for me and made sure I was happy. I got the best deal and they truly cared about what would make me happy. Jesse is unlike any other salesman I’ve ever sat with. He is by far the best!! Thank you
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October 2023 by Dan Reilly
Had a wonderful experience with Jesse and Jason the sales manager. Process was very smooth and easy and was in and out quickly. Will be getting all my Hondas from Metro as long as I’m in Jersey City!
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October 2023 by Monica A.
The best decision I made! Honda Representative Ash was helpful and patience with me.. I really did not know what direction I wanted to take because it was my 1st time leasing a vehicle... He was honest and went out his way to make sure I was satisfied.. He treated me like a family member. I would strongly recommend him! Shout out to the manager, he also gave me great advice!
