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September 2021 by Samantha Williams
Had a bad experience! Obviously that's not how a bank officer behaves!
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September 2020 by Liyah Symone
This bank is awesome the manager is a sweetheart and very polite. I read these reviews from years ago and I and disappointed how far people will go to try and assassinate someone’s character. She is a wonderful woman and very friendly to the elderly. M&T gets a thumbs up for me !
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May 2019 by M Mazara
The manager is very rude to her staff and to the customers. I was in disbelief at the way she was yelling at a customer and then she began to yell at her staff, viciously yelling.
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June 2018 by Quan Ali
This is the worst bank I've ever been to the male lgbt teller needs to take a customer service class his mannerism is corrupt & unprofessional. The supervisor leadership in the back office talking loud about personal matters to another employee bout personal issues which i felt is very rude concidering the establishment is open for business the experience all in all was terrible and dissatisfaction. On the up side i left and went to the branch in journal square area and was very pleased with service.
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August 2017 by Eric Wang
The manager is unbelievable rude. Extremely low quality service. I applied MT debit card 2 years ago in Binghamton (NY state) where is 150 miles away here. Last week I moved to Jersey and tried to withdraw some cash. The manager here asked me if I applied the card in her branch and I said no. And she said I need to go back Binghamton because they cannot verify me. I tried to give her my Driver licence (NY state ID) but she refused. She repeat " I cannot verify you and I have many clients waiting for me" again and again to me.
