-
March 2025 by Isaias Valentin
I scheduled a routine oil change for my vehicle, but the technicians at Pep Boys discovered additional issues that required immediate attention. Their exceptional service promptly resolved these problems, restoring my car to its optimal condition. The service technicians at the Hudson Mall on 440 demonstrated exceptional professionalism and provided expedited service with a focus on convenience.
-
March 2025 by Tatiana Pena
Phil was such a big help as soon as I walked in he knew what was the problem! Vorn worked on my car and got me out in no time!!! Thank you all so much 🙏🏽🤍😍
-
March 2025 by Lucas
Ordered online, schedule an appointment, arrived at the site on the time of the appointment and they said that the tire was not available yet. A waste of my Sunday time. Re-scheduled for 2 days later. On the process of the wheel removal they said that 1 lug nut was given they a problem to be removed. So then they couldn't change my flat tire, they told me to contact the manufacturer of the car. Lol . Is it a tire store with "mechanicals" that does not have tools or expertise in remove a stock lug nut???? I had to drive back home with my flat tire and carry the new in the trunk. My service mechanical came to my house the day after with proper tool and expertise and remove the nut in few minutes. Such a waste of money and time for their installation fee.
-
March 2025 by Khadijah Otis MaryBelle
Easy access and great service.
-
March 2025 by calixto aguerrebere
They treated me incredibly poorly. I went twice, and the first time they canceled, and when I went back, they told me I had to wait an hour and a half. I had made an appointment at 3 p.m. and had to come back at 4:30 p.m. When I came back, they told me I had to wait two more hours! It's disrespectful. They treated me poorly. I went twice, and I tried. I thought the previous time they had treated me poorly for being late, but the second time I realized they were always like that. The girls are pathetic.
-
March 2025 by Josh
SCAM SCAM SCAM!! Came in to their shop since the car wouldn’t stay on after turning over. Paid nearly $1,000 to get it fix. After paying and leaving it with them for two days the car still won’t stay on. Manager was incredibly disrespectful saying that they never told me changing those parts would fix the issue my car was having. I never would’ve paid them that much money to not even fix what was wrong with my car!!! Not to mention the thousands of dollars they tried to up sell me on random stuff that my car absolutely didn’t need like a whole new suspension
-
March 2025 by Alex Denning
They are liars and crooks
Brought my car in because it was struggling to start. Replaced the battery and it still didn’t work, then they told me i needed a new alternator to fix it. They gave get car back to me and it still didn’t work. The manager was then very rude to me. I learned my lesson and will never come back. The Toyota dealership next door was very helpful and fixed everything.
-
March 2025 by Sandra Julien
Stacy was patient, pleasant and professional with me, she got me in and quickly, this is why I keep coming back to Pep Boys .
-
March 2025 by Lani G
Quick and easy process
-
March 2025 by Ricardo Caceres Arias
Great job !!
-
March 2025 by Amelia Guillen
The girls at the front were very helpful and Stacy made it very clear and what my car needed and I appreciated it so much definitely coming back
-
March 2025 by Anthony Villardi
Very satisfied with service on my vehicle and personnel went above and beyond making the experience a very good one
-
March 2025 by Doug Deville
Excellent and friendly service at the front desk. Easy to book an appointment online and they took the car in immediately when we arrived. Fast service and reasonable prices.
-
March 2025 by Chiranjeevi Chennu
Wonderful service! Fast and reliable.
-
March 2025 by Babacar Ndiaye
Tatyana is very kind and professional
She always takes care of me
I am comfortable coming back because of her kindness
