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February 2024 by H S
Tried to make an appointment, called, was put on hold for over 10 mins and no one still didn’t come.
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February 2024 by C L
guys, their tire rotation is free...like seriously...it charged ZERO
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February 2024 by Fl!p R.
Cost effective way to do maintenance with pep boys. A lot of savings and perks compared to other competition. Highly recommended to everyone.
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January 2024 by Xerxes Dubash
Excellent service.
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January 2024 by PSYCHO Steve
Bought in a light bulb to put in the car, I have mechanical ability was assisted by Tatyana & greeted me with a smile & awesome customer service & care!
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January 2024 by Lokeswara Katta
Very good staff and helping nature
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January 2024 by Elliot deBruyn
Got me in to fix a flat, took care of me quickly when three other shops said no. Super helpful and fast.
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January 2024 by Brooke Morgan
This was my first time coming to this Pep Boys and it was a disappointment all around. I used to live in PA and my Pep Boys I would go to was very nice and my oil change would be done in under an hour. The front desk girl who checked me in said my oil change would take about an hour and a half because it was a busier day. It ended up taking 4 hours. Had they told me from the get-go it would have been that long, I wouldn't have been so upset. I wasted half a work day sitting in their bare bones building. They also text you when you check in and the text leads you to a page where you can monitor the status of your service. I checked the page regularly and the page was never updated as to what step I was on even though I could see my car sitting in the garage. From what I witnessed, the workers kept coming inside the building where we were waiting and were talking to one another rather than working. Another man I was sitting with was getting a wheel alignment and they told him it would take two hours. He was there for over 4 and was still waiting when I left (his car had yet to be brought back to the garage).
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January 2024 by ALEX OJWANG
Such exemplary services,i would recommend anyone who wants to fix the tire to visit the place
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January 2024 by Brooke M.
This was my first time coming to this Pep Boys and it was a disappointment all around. I used to live in PA and my Pep Boys I would go to was very nice and my oil change would be done in 45 minutes. The front desk girl told me it would be about an hour and a half since it was a busier Friday and it ended up taking 4 hours. Had I known it would be that long, I wouldn't have waited. It would have been one thing if they told me in advance it would be four hours. Also, the text I received that was supposed to provide a step by step status update never was updated. I was waiting with another man getting a wheel alignment and they told him it would be two hours. He was there for over four and was still waiting when I left (his car had yet to be brought back to the garage).
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January 2024 by Alexander Tropel
The ladies at the counter were very patient and understanding. The people who worked on the car did a fantastic job. Give them all a raise.
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January 2024 by MALCOLM LUTHER
Fixed my brake light in minutes! No appointment was needed, and didn’t charge me because it was the weekend of Christmas. 10/10 customer service ?
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January 2024 by Miglinda
Excellent Customer Service!!!!
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January 2024 by Robert Sarkisyan
Unrespectful team,didn’t approve promised online offer,unprofessional customer service,zero satisfaction!
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January 2024 by mitch holsten
Pep boys really stepped up with my 90,000 mile check-upI will continue coming here instead of dealer. Better price, abd service