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December 2023 by Amina Shahzad
Worst customer service
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October 2022 by Alejandra Reyes
Horrible customer service I went to go buy some things today and the employee comes up to me in the shoe department and me thinking she going to ask me if I need help or anything like that (she instead tells me to put everything back like if I was making a mess ) first of all theres a way to ask nicely and come up to a customer and this is the 2nd time I get treated like this the first time was with a rude manager. This is the reason why I don’t like coming to this store like there customer service is horrible .They need to learn how to ask nicely and speak to customer . So I left everything I was going to buy because who wants to get treated this way.
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August 2022 by Giselle Arias
The worst customer service went to exchange something the lady with a nasty attitude like she didn't want to work maybe she was tired but that's not the correct way to treat ur customers. Last time coming to this store.
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October 2021 by harshita govind gowda
Amazing clothes but horrrrrrible staff.extremely rude and make a fuss about everything when someone wants to return an item.guess what have a trial room if u don't want returned items.i have been a regular customer but the regular rude behavior never proves to disappoint.this time the staff went overboard with rolling their eyes and laughing about an issue when I told them that a certain item dint fit me complete body shamers..so disrespectful.please fire the staff and get polite staff.only sweet staff is the blonde hair girl with black/brown tone
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June 2021 by Jasmin Rivera
The customer service is horrible. Door says opens at 10am. Tried walking in at 1005am while an employee was walking in she locks the door in my face and tells me they are closed. I asked what time they open and she just walked away. Do these people not realize that without customers they would have no job?
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June 2021 by Paulina Steed
Love it here! I'll spend hours here and leave happy every time! Staff is the best! :)
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May 2021 by Nicole Bazile
The ladies here are very helpful specially the short, older female with gold hair. Ended up coming back the next day
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March 2021 by Desi Kitchen in New York
Important
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August 2020 by Monica Huertas
Convenient but not too much variety.
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June 2020 by Jennifer Altamirano
This store has good clothes overall, but the service here is horrendous. There was this one time I was returning an item and the lady helping me in the counter said something to her coworker in her language and started laughing right at me. I felt humiliated and upset because I couldn’t understand what they were laughing at me for. I understand that there are people that are careful when it comes to people stealing, but that doesn’t mean you have to look at everyone in such a mean and unprofessional way, especially when going to the fitting room.
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February 2020 by nakiya santos
My go to spot for business casual attire and they have LAYAWAY!
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July 2019 by Marwa Mahmoud
Although Rainbow has very good variety of clothes, the employees are very very rude. I once went there to return an item and I gave them my name they started laughing at my name and this was very humiliating and unprofessional.When you go to the fitting room the woman there will give you a look as if you have killed her father. Also, one time I was trying a sunglass and she told me in a very bad way "Don't try them, it is not permitted" well how am I going to buy one if I don't know if it fits my face !! They are the worst.
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July 2019 by Irma Harrison
I will never set foot into this store ever again. This is a long awaited review that I never really knew how to articulate or handle till now. I stepped foot into this store because I wanted to buy clothing for my friends birthday. As soon as I walked into the store, the workers start staring me down and following me around the store. I think ok strange but I keep shopping. I go to try on clothing in the dressing room and the lady working there is giving me the most unfriendly stare. I wasn't satisfied and felt uncomfortable so I begin to leave and a white male and Indian women are staring me down and whispering to each other. I'm about to walk out and the African American security guard there is looking at me and approaches me asking me if I been there before. I replied no and he implied that I looked like an African American female who has stolen from there. I was just floored and almost in tears. No one should walk into a store a feel discriminated against because of the color of their skin. Sometimes I still walk by there and just shake my head. I guess to this establishment every African American looks the same. So rainbow you lost a customer.
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April 2019 by shawnika bullock
I wish they open when they are suppose to. Im here, it 10:15 and they havent opened the doors for their customers. I have other plans. So no shopping for me today😞😞 usually Rainbows is my go to store to grab something quickly.
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April 2019 by PreK Songs
Store does not close until 6 on Sunday but they are telling people at 520 they are closed