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February 2024 by Elohim Entertainment
I went here to pick up a fed ex delivery when I saw a woman who worked there and asked her where can I pick it up from she directed me to the place which was the front counter. When stepped to the counter a boy was there on his phone either texting or playing a game. I stood there for a minute before I cleared my throat yet he still didn't respond so I said "Fed Ex." Then he wiffs as though I'm asking him to do anything but his job. I'm gonna end this review here because I'm actually getting agitated just think about this. ????
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January 2024 by Siddu K
Terrible customer service by the new guy at Walgreens counter at nighr. H is rude, offensive and arrogant. He can't even do his simple job of scanning things right. Customer service at its worst.
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January 2024 by eshwar c
Ajni, the worst customer service. They don't know how to talk to customers. Walgreen should visit the office and see their behavior.
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January 2024 by M B
Unfortunately this place including the pharmacy, FedEx drop-off/pickup, and registers are always disorganized headache. I try to avoid this place, but when I've had to pick up a script or package here, or stop in to get something, there's almost lways a problem.
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January 2024 by Jen C.
Consistently terrible customer service. They don't answer the phone, they cancel prescriptions without telling you, are rude, and screw up orders. I had the status of one prescription go from "ready in two hours," to "too soon for refill." It was a brand new prescription. And then you can't get anyone on the phone to try to fix it. No one who is unwell or needs medication should have to deal with being treated this way. This store constantly behaves as if it does not want my business, so it's time that I oblige them. Go to any of the other local shops on Central instead.
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December 2023 by Donna S.
I was in Walgreens on central Ave in Jersey City to purchase a pharmacy item. After waiting on the long line for about 15 minutes when I got to the register to check out I was told that I could not Pay for item there, my response was this is a pharmacy item . Then another person behind the pharmacy yelled from the pharmacy area very nasty you have to pay in the front, My feelings were I am here now and have waited 15 mins already to just cash me out and inform me that I would have to pay in the front if I was not filling a prescription. There are no signs indicating such. The employees in this store need customer service training. The employees and their customer service is horrible.
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December 2023 by pradeep singh
They don't know what they are doing. Don't order from their website unless you are ready for surprises. Paid online for rx orders, but due to some reason, it doesn't reflect on their systems. Takes a long time for even small things to figure out.
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November 2023 by Asiya Khan
I want to give 0. The cashier Fiona is very cunning, nasty, rude and mopey. No wonder why people are not going to this place because of the people like Fiona who think about themselves and doesn't care that their nasty unprofessionalism behavior can cost the company. The company should kick her so hard so that she should understand the buyers are humans too. I can advise to check the recording of 17 July 2023 between 10-30-11-30.
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November 2023 by Notyour Business
Worst pharmacy I’ve ever been to. I’ve made appointments online twice, only to find they didn’t have the vaccine or don’t even do testing. They always take forever, gave me the wrong info on how many refills I had left, and have everything locked up. They obviously despise their customers and the community they serve.
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October 2023 by Deep Ranipa
Worst customer service! Team behind kiosk are clueless. Take hour for simple vaccine even when every document is pre filled.
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September 2023 by Stephanie A
Pharmacy Service sucks! My doctor sent 2 rx at the same time and when my husband tried to pick it up, they claimed they don’t have it while I have the app and it says they are working on it. Then have to comeback after an hour and was told that they just got the other rx and still working on it. This is not the first time. But definitely this would be the last time I would fill any rx.
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September 2023 by Morgan H.
Joke of a pharmacy. The canceled a prescription, and I only found out by checking my online account. When I contacted them they couldn't tell me why it was cancelled because they "couldn't see it" . no accountability on their end. Stay far far away
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September 2023 by Magenta C
Keep getting a call from them & I live no where near here or signed up for promo calls. Reported them to the gov for phone harassment since Im on a do not call list. Dont know if its a scammer or not.
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August 2023 by Bonnie B
Keeps calling my cellphone stating they want to talk to me about benefits from my insurance. I never opted for these calls and I dont live anywhere near jersey city.
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August 2023 by Dan Swango
I will never use this pharmacy again. They put the wrong dosage on antibiotics for strep throat that I had and I just didn’t get better. I asked a friend (NP) why wasn’t I getting better and she looked at my bottle and said I was getting half the dosage I was supposed to be getting. Now I have a terrible ear infection and I’m back at the doctors.I will never again use this pharmacy. Not sure how a pharmacy can get something like this wrong.