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July 2023 by Kevin W.
I scheduled to have maintenance service on my SEARS HVAC unit Sears cancels the first appointment with 2 hours left in the work order. The next scheduled maintenance technician comes and leaves my attic light on, my hose thrown in the garden and tells me what I should do to maintain the HVAC. When I tell him that he should be doing these since its part of the maintenance service and he says SEARS doesn't allow technicians to do that. SEARS is a sham. They hire these free lance workers who are unprofessional and dishonest. Do not use SEARS. Your better off going with PSEG.
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March 2023 by Yanis WV
Bad! Do not shop here. The manager will disrespect you.
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February 2023 by Scott Marc
Great Sears store, very packed, service is excellent here as I love this store posts because it's what makes it special, great prices, great Sears products, great Sears employees and more, thank you Sears
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July 2022 by Stacy Domio-Mills
So, I saw an air conditioner on their website and noticed they had 2 available in the store. I tried To call the store no one answers. I hit A different department each time. NO ONE ANSWERS THE PHONE AT THIS LOCATION AND THEN THE PHONE HANGS UP ON YOU. It was approximately 2 or 3pm when I called.
So, I decided To use the chat option. This person tells me they had 2 in the store and I had To order it online and can not walk into the store where it is and buy it. I can Order it online and have it ready within 2 hours.
I tried Ordering it at 4 am. Order is complete and I have A confirmation number. I kept Checking my bank to see when it goes through and nothing. I check My emails is the “we are processing your order” email and see a “we are unable to process your order call this number” I call It and they’re asking me security questions. Right away I think This is cool. They tell me to order it again. I get The same thing all over again. It is now 2pm and my 3rd phone call and 2nd chat with the security questions etc. Then I’m told I have To wait 48 hours lol in the middle of a heatwave with a toddler and a special needs individual in my home.
Long story short. 10 hours trying to process my order. I have No air conditioner. I should Not have to go through all of this to beg a company to take my $600. I took my business elsewhere.
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June 2020 by Emilia Azcui
I really like Sears
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June 2020 by Zorida Magee
Good for house equipment
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June 2018 by Renata M
Nice selection....too isolated, long wait ti cash out,,.
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June 2018 by Nizar Almoughrabi
Great sales
