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August 2023 by Mel
Had such a wonderful experience here! Came in looking for a new pair of sunglasses and was helped by a gentleman named, Justin! He offered me great advice on the perfect lense and was so very helpful! I would come back to purchase from this specific spot, bc of the experience and selection!
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August 2023 by Awilda Estrella
I am so pleased with the amazing customer service and problem solving that my family has received from Justin, the other gentleman that assisted us with my husband's bday gift. I can't wait to go back to get another pair or two of sunglasses ? thank you for all your assistance. Awilda HR rep at City Hall.
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July 2023 by Gabriella Ponce
ordered a replacement pair of lenses over 10 days ago and waited for a call back to see if the lenses had arrived at the store. July 25 After 10 minutes of silence on the receiving end after speaking with the gentleman who sold me the lenses, they were miraculously found after I hung up the phone. Was told to come in and have the lenses replaced. Went to the store at 605pm and there was this sign waiting that said “would be back in 60 minutes”. Walked around for an hour and waited outside of the store. An additional 30 minutes later no one was in the store and the mall was closing. No contact was attempted to be made again. Went back to the store July 28 to get the lenses and have my glasses fixed. Was told to come back in 10minutes and the would be done. Come back 10 minutes later and I am told they have to go to another location to fix the lenses. Half an hour later I have to go with an associate to the other mall location while she is closing the previous store. I do understand being short staffed but I don’t understand lack of communication and no responsibility of associates. A call when my lenses came in would have been helpful. Not to mention having to pay for parking at the mall!
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July 2023 by J C
Justin is the man—beyond patient and helpful every step of the way. Look for him when you’re looking for the perfect pair of shades.
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June 2023 by Tanmay Kadam
I usually don’t put reviews but had very bad experience at this particular store. I had broken lenses which I ordered from them couple weeks back while ordering there was a different guy he was very kind and friendly person no complaints about him. When I went to replace my lenses today i paid for the lenses upfront as much as i know they change the lenses obviously I can’t change them by myself and there was a another guy today and he is like I can’t change them go to lens crafters and all I mean i paid at your store for something and you are telling me to go to another store and they’ll do it. And he was so rude too. Had a worst experience ever .
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June 2023 by Ty Denard
Linda is great she helped me out a lot, it’s very hard to find shades for myself but she was patient! 5 star!
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June 2023 by Chelsea Stanford
Justin was so helpful! Great experience at this location. My husband & I both walked out with sunglasses that were just right for us at a great price. Would definitely recommend and go back!
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June 2023 by Hana Stanojkovic
Linda from Sunglass Hut was incredibly kind, helpful and courteous in helping me find a pair of sunglasses I love! She even gave a history lesson for which types of sunglasses different generations are drawn to. Awesome experience ?
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May 2023 by Paola Gonzalez
This store has greatly improved over the past few months! I had a great experience here the last time I came in, the staff was very welcoming and helpful! I went to the main store and asked for a pair of glasses that, that location didn’t have but then they happily redirected me to their Macy’s location (which is also in the mall) that had the pair of sunglasses that I was looking for! They’re prices are unbeatable and they tend to have sales all the time, not to mention the protection plan that they also offer for only a few extra bucks, which if anyone is buying from here they should strongly consider it, it has so many benefits! Anyways thank you to the staff for the awesome experience and accommodations, I will be coming back for sure.
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May 2023 by Antonio Estrella III
It’s always a joy coming to this location. I cane looking for sunglasses for a gift and found everything I was looking for. Justin was super helpful and informative on everything from frames to sales. I will definitely be back.
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May 2023 by Carlos Gonzalez
I will definitely recommend it to friends and family. I can see the great improvement of the store in the past few months. The employees are very helpful and have great customer service.
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May 2023 by alexa glusker
Staff was kind and helpful. Even cleaned the Ray-bans I had on me and helped me order out of stock glasses to be picked up in store
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April 2023 by Justin Di'Angelo
The staff here is new and improved over the last year! They are all knowledgeable, friendly, and know exactly what to suggest. They give you time and space to look but also give the elevated luxury experience you expect in a Sunglass Hut or any luxury retail.The staff always knows what the latest styles are (and they usually have them in stock or can order them for you) and they work towards the best solutions they can provide to their customers.I’ve purchased many glasses here and I will continue to do so! The staff also mentioned that a few famous people shop in this location! That’s so cool! I hope one day I run into one of them!
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April 2023 by taylor basil
I was looking for a 30th birthday gift for my brother and I had no idea as to what I wanted to get him. Justin was absolutely fantastic. I enjoyed shopping, walked me through pricing and different options and I left extremely happy with my purchase. Justin really knows style and has an expert eye. I recommend seeing him!!
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April 2023 by Imani Jackson
Gotta have my bands. Just wish they weren’t so dang expensive!
