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December 2023 by Alfredo M.
I've been coming to this Target location in Jersey City for years. It's conveniently located which makes it very easy for me to do some last minute Christmas shopping. Don't want to keep reading? Here's your takeaway from this review "DON'T BUY GIFT CARDS HERE"In October, I purchased a $100 gift card for my coworker for her Birthday present. Like most individuals, it might take a month to actually find the time or need to use one. Upon giving the gift card in for a purchase she was told that the card is already in use and has a $0 balance.Thinking we could easily remedy this with the saved receipt, original credit card used for purchase, and a relatively short time from purchase to "use", we brought it back to this Target. The returns attendant called for manager assistance and we were flat out told that there's nothing they can do. "Call the number on the back" is what she stated. This is absolutely unacceptable and frankly, I'm embarrassed that my present to someone turned out this way. It's the Holiday season. If you're going to target, sure, buy an actual item; but DON'T BUY GIFT CARDS. They have no local contingency plans and will turn you away while someone else is spending your money. It's more than enough for me not to want to come back. Do they care that they lost a customer. Probably not, but this isn't how business should be conducted. Zero effort to escalate or find resolution.
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September 2023 by ImJustBeingHonest D.
I just spent $450 at target and forgot a $1.79 sour cream. I waited on like maybe 15 -20 mins as the store was very busy. I walked over to the pharmacy which had no line, and the woman refused to ring up my ONE SOLE ITEM. Saying she can only ring up pharmacy items when I know for a fact that's a lie because I've worked at many stores with pharmacies and it's common sense that u can ring an item from the store up. Even if it's true, the eye rolls and the shoulder shrugs were unecessaey from the employee. I honestly feel like returning every item and ordering on amazing because it kills me to spend so much money somewhere and not be treated like a valued consumer ...over ONE ITEM.
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August 2023 by Jakob G.
On August 25, 2023, I placed an order online to pick up in store. There were 12 total items. When I went to pick up the items, I was told there were ZERO bags that I could use to carry them. Apparently they didn't receive the shipment that day. I understand logistical errors occur, but the front desk service did ABSOLUTELY nothing to help me. I even asked if there are any grocery bags I could purchase or anything of use. The front desk lady didn't show care and showed zero sympathy. I had to walk home for 20 minutes carrying all items by hand. Show some respect if things like this happen! Or at least tell people when they walk in the door! Because you buy all these groceries expecting to be bagged but clearly that wasn't the case. Poor job by service.
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December 2022 by Fjr G.
Literally called four departments to try to just ask a simple question about a product it's currently 1:40pm today and the only department that picked up was a young lady in Human resources she said she would help but put me on hold never came back and when I called back immediately she obviously wouldn't pick up the phone I guess because she recognized my number on caller ID mind you I have not shopped in Target for Over 5 or more years and it's no wonder why Target of Jersey City Terrible Terrible Terrible!! Especially that young lady in Human Resources I will not shop here for another 5 years thanks for your terrible Customer Service. What department should I have called Starbucks!!! Thanks for Nothing Target!
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November 2022 by Star W.
This store is hands down nasty they have roaches in their clothes and market area. The refrigerators and freezers are always leaking. I have seen expired food on the shelf and I brought yogurt and it was spoiled because they leave it sitting out. There are no employees to help you if you really need it. I couldn't buy a stroller or vacuum from here because you always have to call security to unlock it from the display. Everytime I go to buy clothes and I need a specific size for my daughter or son I can't ask anyone because there is nothing but spanish speaking employees over there and they don't speak English. I am never coming back to this dirty target. I tried to give them the benefit of the doubt and I shouldn't have. The only reason why people come here is out of convenience and then they never come back .
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October 2022 by Laljibhai Narola
the best
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October 2022 by Andrew S.
The lines for self checkout are so long. There is almost no one working the other check out lines. Management, wake up and either hire more people for checkout or install more self checkout machines.
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August 2022 by Paul M.
Target has lost any respect they once had for their customers. No longer are their cashiers waiting to ring you up and get you out. No longer are there hand baskets to carry your chosen items around in. No longer can I walk into this store and expect to spend less time waiting to check out than I actually did shopping--AND FOR THOSE REASONS--I'M OUT. I suggest you never go back either.
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June 2022 by Sonji C.
Had to grab some diapers, juice and other household items. Able to find everything easily, and this Target has an Ulta which was such a treat. Able to get some beauty items as well.
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June 2022 by Forest F.
This is a good place if you need to get some quick items on a Thursday Or a Friday night you just need to be nicer to stores like Target stop treating it so badly. The workers try to provide you with everything they need and they stock the aisles really nicely. That's what's in the photo exact people treating stores like crap when it's not even the workers fault just do it nicely. And stop treating every various store badly.
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June 2022 by Maggie B.
Target always offers a satisfying shopping experience. It's my favorite place to shop for toiletries because their prices are more affordable than drug stores and they tend to have a good selection. On this trip, I also got their moose tracks store brand ice cream. I am not a big ice cream fan but I tried this variety a few years ago and fell in love with it. They have since rebranded it. It used to come in a red and black tub but it's now brown and white. It's not quite as good but still tasty, with caramel ice cream and lots of chocolate chunks. We also spent a good amount of time in their children's department looking for gifts for a 1 year old and 5 year old. They had a pretty good selection. Their toys were very reasonably priced and they had a ton of cute clothes for kids, especially for the summer.
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June 2022 by Danny K.
This target in Jersey City is great, well located with ample parking and easy access, a few things don't work well there anymore, and they used to not too long ago, 1. There's almost no chance to find help anywhere other then the front of the store 2. Lack of cashiers make lines long 3. Self checkouts don't accept cash lately 4. Half the self checkout station don't even work This makes the shopping experience not to great Maybe if the person in charge sees my comments and take's them seriously, everybody will have a nicer shopping experience there
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March 2022 by Opal T.
There is NEVER anything in stock. I'll specifically go for items that are indicated as in stock on the app...only to find empty shelves. Especially in beauty and food items. The produce selection sucks as well, and I've found mold or fruit flies in most of the packaged items. Staff are not helpful fetching items either. I even avoid weekends and have visited at various hours of the day, during the week and it's still bleak. I don't understand because this Target is huge with so much potential. These days, I'd rather go to the Herald Sq location, which is saying a lot. Two stars for the left side of the store only.
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March 2022 by Gaby E.
stop locking up items and having no employees to actually assist. having to hunt down and wait 20 minutes for a team member is insane
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February 2022 by Kourtney P.
This Target has improved tremendously since my previous review 4 years ago! Would suggest opening both self checkout areas instead of having one area open and a huge line.