Total Wireless in Jersey City, NJ offers affordable wireless plans, no long-term contracts, and the option to keep your own phone and number. The store is covered by the Verizon network, ensuring reliable service. Customers appreciate the helpful and friendly staff, especially Alba, who provides excellent customer service by explaining plans in detail, assisting with device setups, and transferring files even from broken phones. Gigi was also praised for her professional and helpful advice, including solutions for receiving one-time codes via email instead of texts. The store offers a wide selection of the latest devices and accessories, and customers can add a fourth line at no extra cost with multiline plans. Total Wireless aims to help customers find the right fit for their lifestyle, providing personalized assistance and promos that make switching services easy and affordable. Overall, it’s a store that values customer satisfaction and offers a welcoming environment.
Friendly customer service and great prices including 180 countries text and call for free
February 2026
I switched from Critcket Alba gave me a good offer with iPhone and she transfer all my info from old device to new
February 2026
Alba is excellent, she explain everything with detail. I switched from T-Mobile very expensive. She offer me new phone better price and good service per month.
