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August 2025 by karen Lorena cruz
I had a passport appointment , they were very quick and on time, kind and gave me a great service.
I would recommend to bring your own photo because the photo machine was broken.
All the ladies there were super nice and helpful
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August 2025 by nancy rosenberg
On August 9, 2025 I was serviced by a tall African American with a Bob hair cut, I informed to her that i was i was there to pick up my brother's mail.She proceeded to respond screaming at me stating that she didn't understand me. I believe it is a privilege to work with the public in representing the Company. I don't believe that she belongs in that position. She Degredated me in front of a lot of people present.
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July 2025 by Laszlo Szorady
If your smart, come when they open at 7:30a.m.
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July 2025 by Nicole F
As another reviewer said, this post office is incredibly useless. I work from home, I am always there. My carrier left a notice that they were unable to deliver a package of medication (not true as I was home). I set up a redelivery request. It was ignored. I set up another one, it was ignored. I signed the notice and left it out on my mailbox asking to redeliver. Ignored. I escalated via phone to a service request, they told me a manager from my post office would call me, and closed the request. No manager ever called. I called to re-open the service request, the person on the phone told me to call my local office at their direct number, which I tried many times, and they just don't answer. They are so incredibly incompetent. I am not able to go to the office during business hours, I need them to do their job and deliver my package asap!! It has been almost two weeks now! It appears they are going to return it back to the sender in a day or so instead. Shameful the laziness and lack of accountability here. Useless institution.
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July 2025 by Ofri Mann
Polite and efficient!
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June 2025 by Food Lover
I go here nearly every day for my small business when customers have shipping. Never once had a bad experience, and I am always in and out quickly. Even if there are only 2 customers, a second clerk will come to the register immediately once they are available! All really nice ppl work here, I have seen about 5 different ppl that waited on me.
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June 2025 by Benjamin Rojas R.
Subject: Extremely Disappointed – Two Stolen Packages
I’m extremely disappointed with USPS. Two of my packages were marked as “delivered,” yet I never received them. It’s clear they were stolen or mishandled, and despite multiple attempts to get help, I’ve received no real support or resolution. This is unacceptable. I trusted USPS with my deliveries, and now I’m left with a loss and no accountability. Do better.
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June 2025 by Ian Stroszeck
The post office in my town closed super early so I went here instead. They were super helpful and efficient. Not sure what all the bad reviews are about
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June 2025 by Ishan Amarasiri
Great service. Friendly staff and very helpful.
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June 2025 by Elizabeth T
I have been living in this area for over two years, and my experience with this USPS location has been nothing short of horrible. The service is consistently unreliable, and the lack of accountability is staggering.
Here’s what happens, almost like clockwork: one delivery is completed properly. The next one? I receive a “Delivery Attempted – No Access to Delivery Location” notice, even though I was at home all day.
Let me be clear: I work from home. I am always home. There was no attempt. No knock. No doorbell. Nothing.
As a result, I’m forced to go to the post office and pick up packages that should have been delivered to my door. This is not an isolated incident — it happens every other time, without fail.
It is beyond frustrating to deal with this level of negligence from a federal service. I’ve lost time, energy, and trust. This is not just poor service — it is a complete disregard for responsibility and customer care.
I sincerely hope USPS leadership will review the practices of this branch and take immediate steps to correct this ongoing failure. The public deserves better.
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May 2025 by Mike Ryan
The black women was on the counter very rude and don’t help at all she was screaming and shouting at the people
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April 2025 by ivonnelynn hernandez
My name is Ivonnelyn Hernandez!!! I go very often to your Hudson Post Office located in Central Ave JC!!! There is a representative that is always ready to take care of the customers!!! She is very Proffesional, nice and kind and an exelent human being!!! I hope for u to let her know that senior citizens like me r very satisfied with the way she treat us!!! This review should go to her record!!! Her name is Elonda Cates!!! Please take care of me by letting her know that I putted all this in the rivews!!! Thanks!!!
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March 2025 by Melissa Soto-Capellan
The person who helped me w my passport appointment on Saturday 3/1 was amazing! Great customers service and great help.
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February 2025 by Christian T
Crystal is a horrible human being.
First Contact for Service Request # 72283264 .
Gave me an attitude when I tried to submit details on the claim.
She yelled at me and patronized me. Horrible!
Horrible horrible Horrible service!
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February 2025 by Greenpoint Store
Always a lovely friendly service, representatives are always doing their best to help