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June 2023 by Lucia Mendez
I shop here often as well as the Staten Island and the Soho location and I must say this store has the best product and the amazing customer service. I can tell Windsor all around the board carries the same training. Vilma i believe thats how its spelled was amazing. She helped my daughter pick out a prom dress as well as shoes and accessories. Kuddos to Windsor for their amazing service and Vilma for her attententivness to my daughter and myself. I will be returning this week to shop for her prom dress.
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April 2023 by Bianca Rivera (Pointe2theNext)
The Morgan Formal Flocked Velvet dress saved the day!!! My local dry cleaners ruined my original dress I was going to wear to my friends wedding the Day before her wedding at 6pm. I RANNNN to the Newport Mall, Jersey City. Went straight to Windsor, and the Manager and sales associates were the BEST, Vilma, Mia and Brianna, this was back in August 2022. I saw this dress and my heart dropped, but they didn't have my size on the floor yet ( since they were restocking) Mia and Brianna were helping me find different dresses that fit my vibe, my size, with only 30 minutes before they close, they were still giving me the best service. Months later I am still beyond grateful. I was about buy a different dress, but the manager could see I really wanted the green dress. She went above and beyond to find my size. I literal CRIED at the register. I was SO HAPPPY!!!!!!
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February 2023 by christina sabater
Great customer service. Vilma and Breanna were a great help in aiding me with finding the perfect graduation dress!!!
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February 2023 by Nivia da Silva
The two girls working there today were such great help! I went in for a dress and was ver indecisive, they asked me about what event it was for and helped me decide. Windsor is one of my favorite stores to shop at and having great customer service is always a plus!
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November 2022 by Sophia Hughes
I had such an amazing time at Windsor today shopping for my Halloween costume!! Amareese is such an incredible associate she is so sweet and helpful and great smile it makes you happy!! Stop byyyyy!!!!!
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October 2022 by Joyce Vega-Torres
Nia and Eva were very kind and very helpful. They helped picked a birthday outfit last minute if you need help with an outfit nia is the person you need to go to overall great experience
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October 2022 by Jeeeun Lee
Lovely selections! Great place
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September 2022 by Amy Giraldo
LITERALLY BEST EXPERIENCE IVE EVER HAD! The girls were super helpful went to look in the back for like 20 dresses they thought I would like, and on top of that they helped me match it with jewelry and steam it. Customer service 12/10. Plus they have a great dress selection! I love it here
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September 2022 by Dawne Shaw
Brianna was welcoming! So helpful. She should be a stylist omg! Everyone should check this store out. It’s amazing!!!
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September 2022 by Ramona Persaud
My experience was greatBriana was very kind, friendly and very helpful
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September 2022 by Ricardo Martinez
Great stuff and they were so helpful with my girlfriend
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August 2022 by Nai S.
This is a store for younger women and one time events in a budget. It carries lower end formal wear. You will find a lot of glitter and rhunestone dresses. Many of the dresses are bodycon style. I did find a basic, class black jumpsuit with a belt. The reason for 3 stars is that the lady behind the register was on the phone the whole time I was there. She should have gotten off the phone and cleaned the counter. It had food stains on it. I refuse to put my garment on the counter.When I got home a certain section of my jumpsuit smelled like fried rice. I hope it was not her hands.
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August 2022 by Katyana Deleon
Absolutely incredible experience with Nia as my personal shopper/assistant. Shopping through pregnancy is always a hassle and she helped make it as smooth as possible, all while helping me find an outfit that made me feel confident. Thank you so much ❤️❤️❤️
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August 2022 by Shanae Irving
Excellent Customer service!!! Nia was amazing, so friendly, and super helpful. She helped me find the perfect accessories for my outfit. 10/10. I recommend coming here to shop, and I will be back soon! :)
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August 2022 by Magdalena F
I have the best experience every time I come to the Newport center Windsor store and see NiaShe’s helped me find dresses for every occasion and when helps me in the fitting room (y’all know these dresses need zipping and clipping and everything else in the world)Nia thank you - you’re one of the few very few people who make coming to the mall a good experience and don’t push me to just do online shopping due to terrible customer experience
