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March 2024 by ANTONI SAGAYARAJ
H&R Block makes filing taxes a breeze! Their software is user-friendly and their tax pros are there if I need extra help. Definitely recommend!
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March 2024 by George Sousa
Best place to get your taxes done you won't be disappointed!
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February 2024 by Interlocutor
Exceptionally bad. I submitted my documents and send messages online and nobody did anything or answered anything for almost two weeks. I called to complain and they said the “tax pro” will be getting back to me soon. Again, nobody did anything. I called and waited three more times over the course of a few days and after all that still nobody did anything.They said they would make it right, see what they could do and all this other nonsense and ultimately did absolutely nothing. The biggest absurdity is they called me in January trying to force me to make an appointment and then completely ignored me when I wanted to get things moving.The level of incompetence, lack of concern for the customer and abysmal work ethic is mind boggling. Do not do your taxes here. You are better off throwing all your tax documents off a cliff. There is a bigger chance they will get done in time by doing that than bringing them to this place.
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July 2023 by Voltaire Vergara
Margaret Sheerin never replies. They forgot to file my 2022 return because they said it got "stuck" in the system. And furthermore, I was willing to pay additionally to get my 2021 tax return worked on but they NEVER replied back. Never doing business again with this place; costs expensive to file a simple tax return, and no one replies back
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July 2023 by V Vergara
Margaret Sheerin never replies. They forgot to file my 2022 return because they said it got "stuck" in the system. And furthermore, I was willing to pay additionally to get my 2021 tax return worked on but they NEVER replied back. Never doing business again with this place; costs expensive to file a simple tax return, and no one replies back
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May 2023 by Hernan Carrasco
Great service!!
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April 2023 by Scott Marshman
The process was quick and easy and the person who prepared my taxes was fully knowledgeable.
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March 2023 by john mccarthy
Helpful very knowledgeable,kind,and friendly
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February 2023 by Ingrid salamanca
Thank you so much Lucia!!!!! You were amazing, you were knowledgeable and taking your time to review and assure that all my documents and taxes were all in order was awesome. Because of your honesty, and professionalism is why I will return back to H&R.
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May 2022 by Allison Carriker
Stanley “helped” me about 30 minutes ago and basically wasted an hour of my time. First, I walked into the office and no one was there. I waited 20 minutes before calling the office phone and it took 3 phone calls to get him to run downstairs.That’s just the beginning. I went in to file a 1040 for closing a business. He began working on my return with me, driving me crazy as he typed like a sloth, worked on a messy desk, and overall worked very slowly with the need for me to correct him in the simplest inputs. I had a distrust for his credibility as soon as he started working. I’m generally a patient person but his lack of common sense/listening skills FLOORED ME. Then he started asking me questions about 2021, which confused me. I reminded him for a third time that the 1040 was being filed for 2022, which was also written on my document that he had printed right in front of him. He then told me that he couldn’t file the return and that I needed to call the state instead. I took extra time to keep my documents organized and legible, but I guess you can’t cater to oblivion and overall incompetent employees.Stanley was a poor worker and wasted an hour of my time. Mistakes and misunderstandings happen, but I did everything I could ahead of time and during my meeting to prepare my representative and keep my files legible. What a waste of time!! I can’t believe I showed consideration to a poorly ran establishment like this. When the state of NJ gives me permission to file, I will not be returning to H&R Block. I came for convenience, but I’m honestly just better offf taking the time to file on my own; my experience with H&R Block in Kearny made me feel like I’m better off spending the time on my own returns than risking spending my money on them to do my busywork. With employees like Stanley on their payroll, they’re bound to screw things up anyway
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March 2022 by Frank Dunne
No stress. I dropped off my tax materials and H & R Block called me when it was ready.
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June 2021 by robert stone
I was told one thing over the phone, and when I got there it was a complete waste of my time
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June 2021 by Courtney Irwin
Always had a great experience here. This year there’s a lot to say but the worst is we ended up doing a drop off bc no one knew when the person we had an appt with would show up, she ended up showing up at 7pm (I know this bc we called to get an email for additional info we needed to email her) our appt was 6pm. She called us on a Friday night at 9:45pm (I’m sorry I wouldn’t even call my friends that late at night). I could go on. However there was an amazing woman who helped us when we were waiting I don’t know her name but have very long blonde twisties in her hair she was amazing!
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June 2021 by john mcneice
Very professional person new all with no hitches.
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June 2021 by Javier Montalvo
Great service..
