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March 2024 by Josefa Matias Lira
Every time I come to this store I am delighted and surprised by the service provided by this store. Thank you very much to you Lorena, Nicole and Evander!!
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March 2024 by Pocho Bracamonte
A great work team in customer service...especially the leadership they have in their manager...I went on Friday, March 15...I congratulate them...very kind and knowledgeable...
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March 2024 by Kenny Nieves
Maribel was an amazing help! Super knowledgeable and helpful when it came to purchasing a brand new phone, will definitely be recommending this location to friends and family as long as she is here!
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March 2024 by Sofia Acosta
Amazing service, J was great
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March 2024 by Patricia Oluku
The worst experience. The customer services at very rude and do not know their job. I will never go there again. If I can give them a 0, I will.
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February 2024 by Raffy Leal
After dealing with Omar and his boys I decided to switch from T-mobile to Verizon. I've been a 10+ year consumer, so long T-mobile.
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February 2024 by Ana Chaves
Amazing service ! Amazing staff ! Everyone is so sweet and helpful . Went to trade in our phones . Lorena helped us out, she explained everything in full details. Need a new phone I would recommend them over and over again !
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February 2024 by justine esteves
I was in to upgrade my IPhone today and was helped by Mike. He had everything I needed and I was in and out. The entire staff was personable and friendly.I liked that they even opened the box.
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February 2024 by Idona R Felix
For the most part, it was great customer service, but I think they teach their employees to not listen because this happens in every T-Mobile I’ve ever went to .I don’t like this about T-Mobile stores in general. When you buy a phone and you tell them you don’t want them to set it up. Why do they still open up the box take out your phone and set it up. Just put my phone in a bag. This is why sometimes I prefer ordering online. I can open up my box myself. I don’t need you to open up my new item that takes away from the experience of getting something new.
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February 2024 by Krystal Manzo
I called the store after having technical difficulties with both of the phones on my account. I explained the issues I was having and told the manager that I was on a time crunch. She was friendly, understanding and on top of her game. She had the problems worked out for me in less than 10 minutes and had me on my way. I would like to extend my gratitude for her amazing service. This is definitely the location I will be using from this point forward.
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February 2024 by Yuri Ludeña
The worst thing in the world, they are useless, you go looking for help and they do nothing, lazy and rude people, if I could give 0, I would hate it. If you have another option, another company, I suggest you do it.
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December 2023 by Joselyn Rodriguez
I have been a t-mobile customer for 6 years and never has this happened but I brought my mom to do a trade in. The first person to assist was very nice and helpful he checked her screen and took all the necessary precautions to check if the phone was eligible for trade in (I was not there at this time but I was told). Now going forward when I come back they are mid way of switching everything over from the galaxy to the new iPhone. Now I leave and 15 min have passed my other sister goes back then comes to tell me that the trade is ineligible because there’s a crack. Now how was all the necessary precautions taken to check the phone for any cracks but then the manager (Nicole) who was mid way of doing a transfer stated basically an hour of my mom being their already and transfer in process that there’s a crack and cannot do a trade in? Makes no sense to me because it already passed the inspection and seems that she cracked it with the long pointy naild (don’t ask how because I don’t know) but my moms phone is an old galaxy and I’m just unhappy with what happened and how it makes no sense that it passed for a trade in with the first guy but then the manager Nicole comes and states mid way otherwise. To not waste time it should have been checked twice before switching people.
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December 2023 by Marlies Monllor
The best store ever. Nicole, the assist manager, is terrific. So patient in teaching and transferring data for us. Highly recommend.
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December 2023 by Jasmine Pierre
I ended up going to the store by mistake so I asked Evander for directions, to make a long story short, they helped me with phones it took an hour Anthony was very patient with me, I was very pleased with them.Thanks. Team.
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November 2023 by Na La
Evander the manager and Anthony the sales man helped me. Gave me the best deal and was very professional. Thanks for your help.
