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November 2023 by Steven
Thought this dealership would be different? Definitely not! Spoke to Mel months ago after Maurice ignored my messages. Yes he left me on read. Mel told me the 2013 ford escape needed an instrument panel and door switch. He was waiting on the parts. 2 months later I saw the vehicle removed relisted, removed and relisted multiple times. I asked Mel was the vehicle sold or fixed? He said no, they were waiting for the parts. Well, apparently, at the end of October they must have fixed it because now it's relisted for over 2k more and he never got back with me like he said he was going to. Im aware he was short staffed but its no excuse especially when I asked him can I just check back once a week to see if there was any updates? He told me he would get back with me when it was fixed. This is how you treat a serious buyer?? No problem!!
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September 2023 by Roseanne Tierney
I had been looking locally for a couple of months for a vehicle for my husband. I saw a few that looked like a good fit priced well at Certified Auto. We went to see them on the lot. Joe approached us after a few minutes and was friendly, helpful but without any pressure. As we looked for my husband we actually found a second vehicle for me as an upgrade to what I was driving! We went back the next day and finalized the purchases with Joe and Mel working together to complete the sale and get us into our new vehicles!Also, their staff is very friendly and helpful, you can see they are a great team.I am very happy to have found an honest used car dealer that stand behind their vehicles. Thanks guys!
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June 2023 by Rodolfo “Rudy” Giron
Went to check out a Nissan maxima and one of the workers told me it wasn’t for sale yet cause it wasn’t ready. Told me it would be ready by Saturday and would call me to schedule a appointment. Saturday comes and we set an appointment for Monday. As I’m on my way to the appointment we setup days in advance, I call to tell him I’m going to be a few minutes late due to traffic and he tells me that the car was sold already even though we set a appointment. He says that I should’ve set a deposit down the first time but I’m not going to put a deposit down on a car I barely saw. Terrible dealership and DO NOT RECOMMEND!
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June 2023 by Tami Christine
The car that I purchased needs a wheel alignment. It is going to cost me $3000 to repair. I also was scammed to purchase new plates from them for $380 when they could have transferred my original plates to the new car for $70. They are unprofessional and liars.
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April 2023 by Eliel Alves
Cars are expensive things, and when you buy the wrong one, is tragic. Bought a Hyundai genesis v8 from them, left my Infiniti that I haven't had any problem with that in almost 4 years. More than one month i bought the genesis, i already have to change the whole front suspension, it cost more than 1k, and rear bearing hubs. Now all of sudden the power steering just died.. nothing, it's a nightmare driving it and now here we go spend more and more.. if you gonna buy a car from them, take your mechanic or take the car to your mechanic. It's really weird that the car was great on test drive, quiet and nothing wrong. I'm really regretful.
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April 2023 by Angela
Absolutely would not recommend! They ran my credit FOUR separate times without my permission.They assured me they would only run it a single time, but lied straight to my face.
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April 2023 by james hilton
A great place.. with great cars.. Awesome consumer service.. willing to work with you
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March 2023 by Natalie Rosario
Everyone was very helpful and friendly. They reminded me to come early before banks close, in case I liked the car. When I decide to buy the car, they processed everything quickly and answered every question I had.
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March 2023 by Michelle G
Had the pleasure of purchasing my sons first car here. Everything went so smoothly and no pressure to buy. Very welcoming atmosphere right from the start. Thanks guys!
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March 2023 by Sarah Peters
very friendly staff ..bought my first car there 2 days ago yesterday the battery died brought the car back even tho I had to warranty they gave me a new battery ?
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February 2023 by Sergio Trupia
Maurice was great. Purchasing a car was smooth sailing. Will be a repeat customer in future. Will recommend Certified Auto Exchange to family and friends.
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February 2023 by Robert Meredith
I got a super clean car at a fair price. MO and his crew were professional and courteousThey have a great selection of cars if you live anywhere near CentralJersey you should check them out
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February 2023 by Charles Perry Sr
Certified Auto Exchange Great place good experience highly recommend this dealer.
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November 2022 by Oscar Harris
I worked with Joe, he is very professional, outgoing and very amazing guy, I really recommend everyone to work with Joe. Everything was smooth and on time. I hope I will work with him again in the future.
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September 2022 by Rrmadame
Bought my Kia Sorento a year ago. I waited b/c the first year is telling. Car was very clean in good shape but they have all kinds. I put some $ and the first few months work out the kinks. Overall it was a good experience. Word of caution make sure your checking all the sights for prices listed for the car you buy. Price match=savings. This was the key for with fixing being under book. Lastly, know that there is a National parts shortage so some obscure parts can’t be purchased.