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October 2023 by Carmita Casey
Nj auto lenders is nothing but a scam they don’t help you nor do they care about your situation i was In a car for almost a year i lost My job i get Disability n they still want 1100 a month it’s a rip off they shut your car off Don’t Waste Your time
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October 2023 by Livia Benjamin
My experience at Sansone Jr's EZ Auto Center was just excellent! As soon as I completed the online application (at home), I was instantly contacted by the dealership staff for assistance. When I got to the dealership I met with Miguel Roman. He had expert advice on various processes of the car buying experience, which only complimented what the dealership offers. Even my sister left with much needed advice for her situation and I sincerely appreciated that. Miguel was patient and courteous, he even stayed longer than his working hours, just to make sure I received everything I needed. In the end I got a car that is perfect for me without even having to explain much. Such excellence is worth mentioning so I'm writing this review because I want to share the fact that at Sansone Jr's EZ Auto Center you really get a complete package deal. Great customer service and a purchase suited to specifically to your needs! Thanks again Miguel !
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September 2023 by eric liam Caron
Very nice staff, Dion was very helpful. He got me into a very clean 2019 Nissan Rogue
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August 2023 by Cheryl Bynoe
Lianne was awesome, she offered exceptional customer service and got us in a vehicle both my husband and I loved. Thanks so much.
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August 2023 by Janine Brucato
Thank you for helping me find my new car! Dion Strother was amazing at helping me with a plan that fits my budget and needs.
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June 2023 by Daysi Lopez
Mike P and Lianne were absolutely amazing! We had been turned down before elsewhere but they made it happen!!! They made sure I got exactly what I wanted! They went above and beyond for me!!! Lianne even made it possible for me to pick up my car on her day off. Honestly, if Lianne and Mike can’t get you driving off the lot, no one can! Lianne really is the approval guru! Go see her! Tell her I sent you!
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June 2023 by Jon Pustorino
I had a very nice experience at Sansone Jrs. I spoke with Mike, Noel and a few of the other members on the team. They did a great job helping me find a nice car. Noel walk me through all the features of the new car, which was great because I have not had a newer car and my old one did not have as many of them. Overall they made the entire process a breeze and I was able to drive home with the car that same day. I would highly recommend Sansone Jrs!
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June 2023 by THERESA PUGLIESE
Great experience with Sansone Jr's car dealership! All was smooth and easy. Special Thank You to Noel Pacheco for his time as he went over all the details of my new car with a pleasant manner and much patience.
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April 2023 by Nadia Carter
Updated review: STAY AWAY!! If I could give 0 stars I would. Bad customer service and after reading alot of these reviews seems that they sell defective cars, as with my case. Unfortunately in my experience Sansone's true colors of no loyalty to their customers showed. I purchased 2 cars and brought my mother in law to purchase a car...thats 3 cars we purchased. After having my car about 6mths it needed to be serviced because the brakes went out while driving on the parkway. All sorts of major issues: circut, sensory and power bank failures. Fast foward another few months and again the car died on me while on the highway. The camshaft needed to be replaced!! On a car with only 60k miles that is unheard of, that only happens on a defective car. But when I took it to their service dept, because I was 2,000 miles over the warranty they would not help with the repairs. I understand what a warranty means however when you've purchased 3 cars from a place you would think they would work with you on a price. I spoke with a lawyer, I did not hire one, but when I spoke to one they suggested I try to speak with the manager and see if Sansone would work with me on the price rather than going a legal route. When I went in to speak with the general manager, Brian Dirkman, he wouldn't even look me in my eyes while I was speaking with him. He knew why I was there because of the amout of times I called and from the moment we sat down I knew he wasnt going to help. His attitude from the moment I started speaking was atrocious, again I couldn't get over the fact that while I was speaking he was shuffling papers on his desk and not even looking at me. Extremely rude and disrespectful, I would NEVER treat one of my clients like that. The moment I mentioned I spoke with a lawyer, without letting me say that I didnt hire one but came to see if he would work with me first before going the legal route, he cut me off, threw his card at me and said "since you've obtained an attorney this conversation is over here is my card" Extremely rude man and doesn't know a thing about good customer service or loyalty. I plan on buying another car in the next month because the one I bought from them is defective and I no longer feel safe traveling to work anymore. But I sure as hell wont be returning to Sansone. I suggest you fully check the vehicle before buying it....apparently my experience of the car having major issues less than a few months after buying from them is a common occurrence. What a shame.
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April 2023 by Melvin Tejada
Jorge was very helpful.. I recommend anyone who needs a car to come to this specific dealer and salesman. I received my dream car because of him! Very welcoming, understanding & helpful. Great experience working with him. Thank you for everything!
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March 2023 by Roselyn Rodriguez
God places angels in our ways at the right time. Liane saved my family and I from renting. I mean I was paying over 2k a month for a sedan that didn't even belong to me. After informing Liane at NJ auto lending she knew exactly what to do. As a new USPS worker I know will also have my own vehicle. Thank you so much I swear my family and I thank you so much. Blessings and again thank you.
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March 2023 by Jasmine Wilson
Is a terrible program ! They will take your security deposit and add it to your payment history and then still harass you for a payment the payments are set up weekly , which gives them the right to repossess your car as early as 1 day past due. The program is not set up to help, it’s a fraud program and a way to just get people in cars, Even their own employees and former employee they harass constantly , Bernadette is very rude , and unprofessional I would not recommend anyone buying a car or taking interest in this program. It’s a total gimmick. They do not care about what you’re going through , just like any other dealership. This company is TERRIBLE!!!!!
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February 2023 by kara fisler
This is the second car I am buying from them. They have help me an AMAZING AMOUNT! Anthony helped bring the payments down a month! 10/10 recommend if you don’t have the best credit and need a good car this is the place to be!!!
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February 2023 by Scott Long
My recent car buying experience at Sansone Jr's was actually very easy, something you might not think with purchasing a vehicle.For the most part our salesperson Lianne Hailey made that all possible. She was very personable and professional and a pleasure to interact with, a credit to Sansone Jr's team. She truly is the "Approval Guru"!
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January 2023 by Jasmine Moore
This was the best, fatest, and most simplicit vehicle purchase I've ever experienced. Bernadette was extremely helpful, patient, and understanding of my situation. She worked extremely hard, and was able to get me approved after others denied me. Not only did I leave with my vehicle in record time, but it was exactly what I wanted! I would HIGHLY recommend Sasone Jr's EZ Auto Center!
