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November 2023 by Heart to Soul Cardiac Wellness
I had been looking for a Honda Element, and there was a trade-in at Tom's Ford. Upon arriving, we were greeted with a big smile by Devon Lorenzo. He walked us smoothly through the purchase process, attended to the concerns we addressed because this was a used car, and got us on our way. We are very satisfied with Tom's Ford. The customer service was excellent. Not only that, but upon inspection with my mechanic the next day, he said the car looked great and the work done on the car to get it to pre-owned status was done very well. Thank you, to Devon, John and all the wonderful staff at Tom's Ford. I am already eyeing one of those super cute Bronco's on the lot!
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November 2023 by Karen Hutchinson
Just purchased my Bronco Sport Heritage edition. Billy was my salesperson. He was very knowledgeable and thorough and answered all our questions. The dealership had my car totally detailed and even filled up the gas tank. Great experience overall. Will keep them in mind for future purchases as well, especially if Billy is our salesperson.
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November 2023 by Ronald Lecardi
I turned in my leased Ford Explorer today and met with Andrea. I leased a new 2023 Explorer with Andrea, answered all my questions and informative. A very pleasant experience dealing with everyone there. I would definitely recommend Tom's Ford to everyone!
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October 2023 by Kerri Daniels
Matt, Billy, & team are AWESOME! Nicest bunch of guys of professionalism, courteous, & beyond helpful! LOVE my new Bronco!! Highly recommend this dealership!!
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October 2023 by Katherine DeGregorio
I first gave Tom's Ford a 1 star. John the manager read the review and called me. He explained what happened, it truly wasn't the dealership fault. He also said that he wanted to gain my business back. He worked with us and the next business day he had a vehicle that we love. He made it extremely easy by doing all of the paperwork prior to us arriving. It was the best car buying experience I've had. Thank you!!
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October 2023 by Joel Castellanos
I have been buying vehicles since the year 2000 until now with a lot of different dealers and this is the best customer service that I received. John Luberto and Devon are the best , the only manager that responds to any inquiry right away.
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October 2023 by Marlon D'Hereaux
My wife and I been going to Tom’s Ford since 2004 there cars are strong and reliable. Gerry has been our salesman since 2004 he’s one of the reasons we keep coming back. I love my new 2022 Ford Explorer it has a moon roof it’s just perfect! From start to finish always great customer service from their whole team. I would highly recommend Tom’s Ford and ask for Gerry Donahue you won’t be disappointed. Tell him the Dhereaux family sent you! ☺️
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October 2023 by Charles Zambito
Just leased 2023 Ford Escape.Super fun to drive.Handles extremely well on rain soaked roads. Comfortable ride and great gas mileage. Best Ford Escape I've ever driven. Everyone at Tom's Ford treated me and my wife like family. Thanks to Devon and Matt in sales department for excellent customer service.
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October 2023 by Laura Walsh
Never has car shopping been so easy. I do have trouble on making decisions but John and Billy were amazing. John was particularly open and honest about answering all my questions and was so helpful in my making the right decision for my new vehicle. I would most definitely recommend John at Toms Ford for purchasing a car. ?
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September 2023 by Shirly Korchak
I just leased my 4th Ford explorer and the team there is exceptional, Charlie and Billy were incredible, friendly, knowledgeable, quick, I was in and out within an hour. I have worked with Charlie for years on every ford and he’s truly the best. I wish I could give more than 5 stars! If you are looking for a ford def go to Tom’s ford and ask for Billy or Charlie!
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September 2023 by Jaclyn DiGiacomo
I had a fantastic experience at Toms Ford, Billy and Ryan made the process quick and painless. I think I was in and out in about 2 hours. I highly recommend visiting Toms Ford if you’re looking for an honest price and a reliable team. Thank you guys for all your help, we’re loving our new truck!
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September 2023 by Matthew O
Devin along with his manager are both great guys. It's a very different feeling than most dealerships.. and I mean that in a good way. Devin is one of the best salesmen I've ever dealt with. They work with you here and understand your situations, you aren't just a # to them. Strange this is an outlier but it really is not normal for most dealerships. Even though I was only here for my girlfriend's car, the mach-e was pretty tempting.. and I think one day there's a possibility I may return here for one as long as Devin and the current manager are here in a few years?
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August 2023 by Barry Fisher
We (both Barry and wife) had a fantastic experience with Tom's Ford. Between our salesman Mark and your manager John, we purchased the exact right car for us. Could not have done it without them ... they both went above and beyond to make this an exceptionally good experience. Many years ago we bought our first Ford at Tom's Ford, but when we went back years later to purchase again, things didn't pan out and we went to Buhler for our last few cars ... being we always still did our service at Tom's Ford (excellent service department) we decided to try again at Tom's Ford for our next car. Well, we both couldn't be happier that we turned into your parking lot ... from your fantastic salesman, who wasn't too pushy, answered every question we had, took time to make sure we were purchasing the vehicle we need, to your incredible manager John, who continued working with my wife even though she was driving him crazy ... but he never showed it ... we had the BEST experience ever buying a car.
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August 2023 by Kenneth Mcgeehan
Outstanding staff and wouldn’t go to any other dealer. They helped me get into a truck they didn’t even have . Charlie the sales manager went out of his way and found me my truck from another dealer and worked his magic . I was leaving for a trip in 36 hours and he was able to get the truck have it ready to go for me in 24 hours !!! Fastest experience buying a car in my life , was only at the dealership 20 min and was done and driving home my new truck. Highly recommended these guys here at Tom’s Ford!!
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July 2023 by Ann Marie Yorke
The kindest people! The most dedicated to making sure their customers are happy to the fullest! From owner to sales team, financial and service, Bob, Ryan, Debbie, Aram, Charlie, Donna…everyone…thank you from the bottom of my heart for making this purchase happen!I love my new Lincoln MKX! Toms Ford is the only dealership a someone looking to purchase should be going!!