Petco in Kinnelon is a well-organized and clean store that offers a wide range of pet products and services. Customers appreciate the helpful and professional staff who provide excellent customer service, whether assisting with product questions, ordering out-of-stock items, or managing appointments. The store features knowledgeable employees who make shopping comfortable and stress-free, and the grooming services are highly praised, especially for their friendly and caring groomers. Pet owners also value the veterinary and vaccination services, with staff providing detailed explanations and gentle handling of pets. Most reviews highlight positive experiences with staff members and the high level of care given to pets during grooming and veterinary visits. Some customers mention occasional issues, such as difficulty finding specific food items in stock or unhelpful helpline support, but these do not overshadow the overall satisfaction with the store’s offerings and staff. Whether for pet supplies, grooming, or health services, Petco in Kinnelon is known for its friendly environment and dedication to providing the best care for pets.
Went into Petco to purchase some treats and toys for my dogs. The staff were very friendly and offered their assistance. I didn't need any help but everyone working there were genuinely nice.
June 2024
Very clean and perfectly organized. Sales people are extremely helpful and not right on top of you, so you can shop in comfort. Cashiers are also helpful.
June 2024
I called and made an appointment same day for our pet who got injured. the staff were friendly & wonderful & Dr Eisenberg was awesome! He examined our pet & gave detailed explanation & lab works. Adam was gentle in handling her. We were done in 20 minutes.
