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February 2024 by Eddie Ramirez
Jake and the staff at RSW were very friendly and professional. They took good care of my car and issues . I highly recommend RSW., thanks guys!!!
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February 2024 by Jon Rogers
If you need a mechanic go see Jake. This place is no joke. They have a night drop and late pickup box securing your keys which is nice so you don’t have to rush to pick up your car. They send you a full report with a quote that you check what you want done and what you don’t and hit authorize. The prices were fair considering the Audi dealer would have been twice the price. They sent pictures in the app of the tires in the back of the car and showed what the issue was. They even said they added the alignment to the quote but it didn’t actually need it so they removed it from the bill. They sent a link with the invoice and paid right on my phone. Not sure how many places would be this honest. Just saying I will be brining all of my cars to them moving forward.
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February 2024 by Max Gee
I've had oil changes done on my Porsche 928 and other work on my Jeep at this car shop. For the oil changes, they exceeded expectations by providing detailed photos underneath, helping us plan for future maintenance of this old car. The service is consistently friendly, making it my go-to place for all car needs. Overall, a five-star experience.
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February 2024 by Ezra Bardo
Great experience with RSW, very detailed inspection with pictures. Clean professional shop. Will continue to use RSW in the future. Top notch!
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February 2024 by Cori Kline
Outstanding experience. Pleasant staff, timely, clean car repairs done perfectly without being pressured into repairing 6 or more other unnecessary repairs which is always my experience at a dealership. They pointed out things that would need attention in the future, even offered a ride when dropping off if you live locally. Spotless work area where the cars are serviced. Highly recommend.
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February 2024 by David Tomzick
I have dealt with many mechanics over the years and very rarely do I find one to keep coming back to. Jake and the technicians at RSW are not only extremely thorough, knowledgeable, and skillful; but also honest, fair, and reasonable. I would highly recommend this place to everyone. You will not regret it!
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February 2024 by Dave cali
They performed two major repairs on my bmw x4. Successful and much less than bmw service
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January 2024 by Peter Wendt
I brought my recently purchased Volvo C30 T5 R Design with 6 Speed Manual in for a "Post Purchase" inspection and a 4 wheel alignment. Very pleased with the results and the detail of their inspection and Test Drive. The car has 106,000 miles on it and is in great condition. Their confirmation verified my initial impression. I would recommend that you have RSW inspect your vehicle and come up with a list of any recommended repair/replace items and a schedule for the work to be performed so you can plan a budget to get it done right....
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January 2024 by Jackson McKeon
I recently took my 2017 VW GTI to RSW to get coilovers and a rear sway bar installed. Overall, I’d say i’m satisfied with my experience at RSW. In short, the work was done well, there are no sounds, clunks, etc., after the coilovers were installed (which can happen if installed improperly/haphazardly), and the car handles amazing, and looks great. My only gripe is I feel it was expensive, but I guess you get what you pay for.The after hours drop off and pick up service is extremely convenient because I work the same hours they are open. Not every shop will do this, so it is worth noting RSW does. It makes life easier for those of us who can’t be there 8-5, and need some work done sooner rather than later.The service manager and my technician (whose names I forget, but I’d love to shout them out) kept me in the loop the whole time, and provided me with excellent customer service. They were transparent, which is appreciated, because as someone who works in automotive service myself, I know trust goes a long way with customers and their cars. I’d like to especially shout out my technician for the quality of his work. For the winter, I felt he lowered my car a perfect amount, which, to me, shows he cares about the cars he’s working on. And, as I mentioned earlier, there’s no extra noises after the coilovers were installed, which reaffirms RSW’s quality service.The inspection was also much appreciated. Anything worth noting was documented with pictures, so you know what exactly is going on with your car, with clear evidence. It’s not like they’re just trying to make extra money. Again, this makes me trust RSW with my car, as someone who has worked on cars for years.My only criticism is the price. I’m only noting this for full transparency, to hopefully help anyone interested in taking their cars to RSW. I thought the service was a little pricey. In all, I got coilovers and a rear sway bar installed, and got an alignment. I provided all the parts, and it totaled a little over $2000. Broken down, it was about $1500 for the coilover install, $250 for the sway bar, and $125 for the alignment. The coilover install is on the pricier side, and the rear sway bar is sometimes included in that price at other shops. But, the alignment is very fairly priced, and there weren’t any extra, unnecessary fees. Do not get me wrong, I’m not expecting RSW to change their price. I do think the quality of work is worth around what I paid. You truly get what you pay for, and I trust RSW to be honest and provide exemplary work.If you made it to the end of my review, I will finish by saying I definitely recommend RSW for your automotive service needs, if you’re willing to pay extra to make sure your car is properly cared for. I wouldn’t hesitate to take my car back to RSW for anything I don’t feel like doing myself.
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December 2023 by Jake Eppinger
Jake was fantastic in doing a once over of a newly purchased CLA35 AMG and a standard service. Knowledgeable and honest, definitely recommend!
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December 2023 by Fredric Russo
Brought in my 2016 BMW 328ix at 50,000 miles (not a typo) for fluid replacements...coolant, rear differential, transmission, and oil. Great team, great friendly service. Will be my out of warranty "go to."
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December 2023 by Jim franke
My daughter was having an issue with her Jeep and got a diagnosis along with price from a "Chain" repair shop. Price was very high.I was given a tip to try RSW and they came through big time.Jake was helpful, understanding and took care of the problem professionally and at a much more affordable price.Good honest shop.
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December 2023 by Mark Lahr
Following a strong recommendation of a friend that has his Audi serviced at RSW, I brought my 2014 VW Jetta TDI in for preventive maintenance (timing belt) at their Kinnelon location. Jake and the Technicians that work there are outstanding (honest and fair) and their work shows it. I'm an engineer by profession and have worked with professional racing teams in the past so I'm a little OCD and I know what the difference is between mediocre service/work and great service/work. I just don't have the time to do it myself at this time. These guys do great work and I highly recommend this shop for your work. Exceeded my expectations completely.
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November 2023 by kim grant
We were on a trip with our RV and Jake was willing to have it looked at even though they don't take large vehicles like this. He is very professional! Called every day to give an update. He told me exactly what was wrong this a.m. although they couldn't fix it entirely due to its size they repaired the vaccum seal. I asked the price-- he would not let me pay them. They went way above and beyond! Great people to work with. I'm very blessed. Thank you RSW crew, from the bottom of my heart. Kimberly Grant.
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October 2023 by Sarah Haycock
I am writing a second review because they (Jake & Noah) deserve additional recognition. They have gone above and beyond to replace and correct my cars brakes. The hardware had an issue after initial installation and after letting them know they immediately wanted to make things right. The brakes feel and sounds great now. I highly recommend their services to anyone in need of car services.
