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November 2023 by Dillon
Absolutely the worst customer service. These employees are trash. Changing my bank this week! And canceling my credit card with chase, just the worst...
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October 2023 by Chris K
Skinny black girl is not pleasant
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September 2023 by Jimmy Grabowski
No problems with the bank itself but the ATM both in the drive through and inside are not working about half the time I go there. Very frustrating the make deposits after hours.UPDATE: Changed to one star and left Chase for another bank. Both inside and drive in ATM couldn't make deposits. That was the final straw.
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June 2023 by Olivia Espinosa
The bank manager helped me switch banks and was absolutely amazing and helped open up a joint bank account! If I had to rate my experience 1-10 id say 11!!!! She was so patient and unbelievably kind❤️ I feel like I just joined an amazing family!
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March 2023 by Danielle Boyce
I have had accounts here for almost 20 years. I'm done. Chase likes to charge you for being a stay at home mom. If you don't have 5,000 in total accounts, 1,500 in a checking or direct deposit, they fine you. Bring on the Hand Maid's Tail.
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May 2022 by Jack
After having multiple accounts for many years they opened this branch! There no one in there almost always and they don't pick up the phone because there always to busy playing on there personal phones!! The pathetic teller refused to take checks from me because she claimed it wasn't me but after I told her how pathetic she was she was suddenly smart enough to find my accounts call crying making up stories and they closed my accounts!! It's people like this that will always be nothing in life go the extra mile to do wrong instead of right and that's why she's sitting in an empty bank instead of advancing her pathetic life!!!
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October 2020 by Gary Hill
Employees are very good at completing my transactions in a few minutes.They are very friendly and helpful. Thank you for kind and considerate help in these times of covid 19 and please stay safe.
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August 2020 by Woodrow Page
Forked River branch of Chase is extremely helpful. Its always clean and bright. They have a coffee/tea machine with complimentary beverages. The employees are helpful and have positive attitudes. Highly recommend.
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August 2020 by Peadar Timmins
They gave me quarters. Champions.
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August 2019 by Robert Fatigate
Customer service is horrible. Been sitting here for over a half hour waiting to speak to someone. Only 1 advisor available
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May 2019 by Jason Coache
I'm sitting here significantly after closing and the branch manager is sitting with my wife and I as we open accounts. The personal touch is INCREDIBLE.
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May 2019 by john mackie
The whole staff in the past week has been more then helpful. Special thanks to Kerri and Melissa on prompt efficient service and results.
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January 2019 by scott harding
My wife was in this bank in Forked River today and the associate tried to help her. When the manager got word of this situation she dismissed my wife and said to go to another bank because the department was closed. And made remarks behind her back. Very unprofessional!!! When someone dies and leaves you with money it's hard enough to get through this! Will tell everyone I know and will post it on Facebook Don't go to the unprofessional inconsiderate manager at this bank!! I wish we could give negative stars!
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November 2015 by Pamela Manganiello
Great bank with the most courteous service!
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December 2014 by Dan F.
Love this bank. Scott was amazing...very friendly and made me not miss my previous bank. They have beat customer service, friendly bankers...they do not pressure you into sales like scum bag Wells Fargo...love this bank.
