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January 2024 by Lydia Geiger
Trying to reach by phone all morning!!! Impossible to get representative on phone. Online also very frustrating
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December 2023 by Gary Kennoy
ATM wouldn't accept a check deposit. Had to go inside the bank...no big problem
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December 2023 by David
I just went in with a check of Bank of America to cash it and they're telling me that they can't cash the check and there was enough money in the account to cover the check because it's not in the time frame I don't know what the heck that means
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August 2023 by Jazmin Loredo
Made an appointment for an auto loan. Liz was no help, she did the bare minimum. When asking questions she was not helpful at all. Would recommend going to a different branch where staff is friendly.
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July 2023 by Michelle Johnson
service is poor, was on the phone trying to get a hold of them for over an hour with no luck, at one point someone did pick up the phone, sang a little tune and hung up, really??
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April 2023 by Alesa Marshall
Terrible bank they can not answer their phone there is no one working there and can not cash a check drawn from their own bank. Horrible experience.
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January 2023 by Gerardo Caballero
I’ve been today there and I felt so grateful for the attention received. I know my situation was a little bit special plus my English isn’t fluid like I needed but you helped me a lot and understood everything, managing to answer my questions about my account. Thank you very much, I recommend to visit this office Bank. Congrats for your service!
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January 2023 by DarkMutha Monique “Monique” Reid
Doesn't seem to know what to do in important situations. Takes their time and Doesn't care. Why would they? Its not their money.
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August 2022 by Jim Horvath
Limited employees
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August 2022 by Jamiled Hernandez
If I could give it 0 stars I would. Older lady at the tellers was so rude upon arriving, looking at the other customers coming in not even paying attention to what I was asking . Said she couldn’t cash my BOA CHECK without an account multiple times , went to the BOA on 37 and they cashed it without a problem in less then 5 mins.
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August 2022 by gena melcer
Will never open an account with BOA. Utterly frustrating experience every time I need to walk in.
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July 2022 by ira wolf
Very quick very easy good place to do banking
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February 2022 by shimon berkovics
probably the best experience I had in a bank EVER I am dealing with Mark Robinson JR. and I just wish I can talk to him all day.. ATM (regular and drive true) are really convenient and always ready to use (unlike other ATM's that don't have always cash or you cant deposit checks)
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November 2021 by Randy McGreevy
On 11/25/21, after attempts by me to open an app for banking on my cellphone and being very frustrated. I came into your bank and was lucky to find Christine Floor, Relationship Banker at your Rt 70, Lakewood, NJ location.She was kind, patient, professional and very helpful.She helped me step by step. She also told me steps to take if I did not get my credit card statement. I commend Christine for her effort.Thank you
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September 2021 by johnny aguilar
(Translated by Google) I don't know what happens with some cashiers, they are very bad to attend to. Today I went to deposit a check and the cashier was not attending to anyone. I approached. And I told her I want to deposit the check and she sent me to the cashier. Mubad .. automatic ..(Original)Yo no se lo que pasa con algunas cajeras son muy malas para atender. Hoy fui a depositar un cheque y la cajera no estaba atendiendo a nadie me acerque .y le dije quiero depositar el cheque y me mando al cajero. Mumal ..automatico..
